Manager, Operations Maintenance at iRhythm Technologies in California

Manager, Operations Maintenance Location: Orange County, CA Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what’s possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Manager, Operations Maintenance About iRhythm Technologies iRhythm Technologies is a leading digital healthcare company redefining how cardiac arrhythmias are diagnosed and managed. Through our innovative Zio® service and advanced data analytics, we enable patients, clinicians, and healthcare systems to better understand and manage heart rhythm disorders. We’re committed to advancing healthcare through technology, innovation, and teamwork — and we’re looking for leaders who share our passion for improving patient outcomes. About this Role The primary role of the Operations Maintenance Manager is to ensure the efficient and effective operation of the equipment maintenance program at iRhythm facilities. This role will manage a team of Manufacturing Technicians, oversee preventative maintenance (PM) programs (i.e. Facilities/Manufacturing), improve equipment PM scheduling, response to line-down situations, spare parts availability, and manage staff performance. Job Responsibilities Include Operational Leadership Lead the maintenance team ensuring all critical manufacturing and facility equipment operates at peak reliability and compliance standards. Oversee preventative maintenance (PM) programs, ensuring scheduling effectiveness, timely execution, and minimal production disruption. Manage technical resources — including personnel, equipment, and tools — to meet organizational goals for safety, quality, delivery, and cost. Prioritize maintenance response to line-down situations and drive rapid, root-cause-based recovery actions. Ensure all operations adhere to FDA, ISO 13485, and other applicable medical device and environmental regulations. Responsible for developing and/or revising SOP’s/DOP’s and owning quality improvement initiatives (i.e. CAPA, NC, Audit Findings etc.). Equipment Reliability & Planning Maintain and continuously improve equipment uptime by developing robust PM and calibration programs. Monitor and analyze maintenance KPIs to identify trends, predict potential failures, and implement corrective actions proactively. Collaborate with Supply Chain and Engineering teams to maintain optimal critical spare parts inventory and manage vendor relationships effectively. Lead failure mode analysis and corrective/preventive maintenance activities to enhance asset reliability and lifespan. Manage department budgets in alignment with Annual Operating Plans (AOP) and continuous improvement initiatives. Cross-Functional Collaboration Partner closely with Manufacturing, Quality, Facilities, and Engineering teams to ensure maintenance priorities align with operational objectives. Provide technical guidance and support during new equipment installations, validations, and process changes. Collaborate with QA, EHS, and Regulatory teams to maintain documentation accuracy and readiness for internal or external audits. Communicate equipment and facility status updates regularly to internal stakeholders, ensuring transparency and alignment across functions. Continuous Improvement Identify opportunities to reduce PM costs, improve response time, and enhance maintenance efficiency using Lean and Six Sigma methodologies. Develop and revise Standard Operating Procedures (SOPs) to strengthen maintenance consistency and compliance. Apply data-driven decision-making to improve equipment performance and reduce downtime. Champion initiatives to automate monitoring, streamline work order management, and modernize maintenance systems (e.g., CMMS tools). People Leadership & Development Supervise and mentor a team of Manufacturing Technicians and maintenance personnel, fostering a culture of accountability and professional growth. Ensure all staff receive proper training and are equipped to perform maintenance duties safely and effectively. Provide regular feedback, recognition, and performance coaching to promote engagement and development. Support continuous learning and technical skill advancement within the maintenance organization. Safety & Compliance Maintain a safe work environment by ensuring adherence to all Environmental Health & Safety (EHS) standards and company policies. Conduct routine safety audits, equipment inspections, and incident reviews to identify and mitigate risks. Promote a proactive safety culture through awareness campaigns, training, and team participation in safety improvement activities. Ensure compliance with all regulatory requirements for medical device manufacturing environments, including documentation and reporting protocols. iRhythm Leadership Competencies This role is expected to model the following leadership competencies and behaviors to achieve operational and strategic success: Attracting and Developing Talent Foster a Learning Culture: Encourage continuous skill-building through training, mentorship, and stretch opportunities. Develop Self & Team: Create structured growth and feedback mechanisms for team members. Build Agile Teams: Ensure the team is adaptable, cross-trained, and equipped to meet evolving business demands. Driving Results Execute with Discipline: Translate strategic priorities into actionable operational plans. Ensure Accountability: Set measurable goals and review progress regularly to ensure alignment and performance. Prioritize for Impact: Focus resources on initiatives that deliver the highest value to patients and the business. Collaborating Foster Engagement: Build strong partnerships across functions and encourage open communication. Promote Transparency: Share information clearly and frequently to align objectives across departments. Manage Performance: Provide ongoing coaching and feedback to strengthen team capability and ownership. Acting with Urgency Commit to Action: Make timely decisions that balance risk and impact. Be Proactive: Anticipate challenges and remove barriers before they escalate. Be a Change Advocate: Lead change initiatives by communicating purpose, vision, and benefits effectively. Thinking Strategically Clarify What Matters Most: Ensure team priorities support organizational strategy and patient impact. Bring Innovative Solutions: Encourage creative approaches to problem-solving and process enhancement. Take Calculated Risks: Make informed decisions that drive innovation and continuous improvement. About You: Education & Experience Bachelor’s degree in Engineering, Manufacturing, Operations Management, or related field. 10+ years of related operations maintenance experience and minimum of 3 years of management experience with direct reports. Experience in the medical device or regulated industry prefer. Proven success in managing modern maintenance systems (e.g., CMMS tools). Skills & Competencies Deep understanding of medical device manufacturing processes, quality systems (ISO 13485, FDA 21 CFR Part 820), and Lean methodologies. Strong analytical, problem-solving, and decision-making abilities. Excellent communication and interpersonal skills; able to work effectively across organizational boundaries. Demonstrated ability to lead through influence and foster a culture of transparency, collaboration, and excellence. Proficiency in Microsoft Office: Excel, PowerPoint, and Word. Work Environment This position is on-site and requires regular presence on the manufacturing floor to support production and maintenance teams and resolve issues in real time. Occasional travel may be required to other iRhythm sites or supplier locations. FSLA Status: Exempt As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records. Location: Orange County Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $103,000.00 - $134,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm’s vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121