Sr eCOA Designer at IQVIA in San José, San José, Costa Rica

Sr eCOA Designer Location: Durham, North Carolina, United States of America Ready to make a meaningful impact in clinical research? Join a team where innovation, collaboration, and excellence are more than just buzzwords—they’re the foundation of everything we do. Our eCOA Solutions group is known for its deep expertise, strong team spirit, and unwavering commitment to delivering high-quality outcomes. You’ll be part of a mature, supportive environment where knowledge-sharing is second nature, and your contributions truly matter. Job Overview As a Senior Designer in our eCOA Solutions team, you will lead the design and delivery of electronic Clinical Outcome Assessment (eCOA) systems for global clinical trials. You’ll be joining a team known for its deep expertise, strong collaboration, and commitment to excellence. Working closely with sponsors, project managers, and internal teams, you’ll transform study protocols into digital solutions that support data integrity, patient safety, and scientific rigor. This fully remote role is open to candidates across the U.S., with preference for those who can support East Coast time zones. Key Responsibilities Formulate and define systems scope and objectives based on user needs and a strong understanding of business systems and requirements. Devise or modify procedures to solve complex problems, considering system capabilities, operating time, and desired outcomes. Analyze eCOA business and user needs, document requirements, and translate them into system specifications. Lead end-to-end eCOA solution design, from protocol review to system release. Guide and advise less-experienced Business Systems Analysts. Work at the highest technical level across most phases of systems analysis, balancing technology application with business impact. Facilitate client design meetings, demos, and user acceptance testing (UAT). Collaborate with internal teams including testers, software engineers, and data managers. Ensure high-quality documentation and adherence to regulatory and technical standards. Maintain strong client relationships and ensure a seamless experience throughout the project lifecycle. Qualifications Required: Bachelor’s degree in Computer Science, Life Sciences, or related field. 3–5 years of experience in eCOA systems analysis and solution design. Proven ability to interpret clinical protocols and translate them into technical requirements. Strong communication skills and experience in client-facing roles. Ability to work independently and collaboratively in a remote environment. Preferred: Background in data management or experience with EDC/ePRO systems. Familiarity with clinical trial workflows and regulatory requirements. Exposure to configurable eCOA platforms and design tools. Experience working with global teams and sponsors. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $84,600.00 - $211,600.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits. Additional Locations: San Jose, Costa Rica