Director - Project Services at IQVIA in Durham, NC

Director - Project Services
Location: Durham, North Carolina, United States of America
We are seeking Director - Project Services to join IQVIA Laboratories at Durham, NC.
We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.
Job Summary:
Lead and develop the Project Services organization to deliver exceptional client outcomes, drive operational excellence, and foster repeat business growth. This role provides strategic leadership across project management functions, mentors high-performing teams, and partners with clients and internal stakeholders to advance clinical research initiatives.
What You'll Be Doing:
Lead, mentor, and develop Project Services managers and individual contributors to achieve client deliverables and departmental objectives
Drive continuous improvement initiatives that enhance project services processes, systems, quality, and operational efficiency
Oversee department budgets, resource planning, and financial performance while ensuring achievement of business objectives
Strengthen client relationships by participating in customer meetings, supporting business development activities, and managing strategic accounts
Foster cross-functional collaboration with Operations, IT, Finance, Data Management, Set-Up, and external partners
Champion compliance with Good Clinical Practice (GCP) requirements and support quality-focused project execution
Identify business risks, implement mitigation strategies, and drive successful issue resolution for internal and external customers
Support implementation of new technologies, study management tools, and operational processes across assigned customer segments
What We Are Looking For:
Bachelor's Degree in Life Sciences or related field preferred; Master's Degree in Public Health, Clinical Research, or MBA preferred
10 years of clinical or research industry experience; 5 years Project Services experience, including line management; 2 years' experience in central laboratory preferred
Strong knowledge of Microsoft Office Suite, Microsoft Project, and spreadsheet, presentation, and word processing applications
Broad knowledge of Project Services processes and terminology, including Project Management, Data Management, and Set-Up functions
Other equivalent combination of education, training, and experience may be accepted in lieu of degree
The Knowledge, Skills and Abilities Needed for This Role:
Demonstrated ability to improve complex operations through strategic thinking and analytical decision-making
Strong people leadership skills with experience developing and leading cross-functional and global teams
Excellent customer focus, interpersonal communication, and relationship-building skills with clients and stakeholders
Sound judgment in business and financial matters with the ability to prioritize multiple projects and demands
High ethical standards and strong understanding of ICH E6 Guidelines for Good Clinical Practice
What We Offer You:
We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.
To learn more about our benefits, visit IQVIA Benefits.
If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
The potential base pay range for this role, when annualized, is $121,100.00 - $281,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.