Analyst, Tech at IQVIA in Wayne, PA, United States of America

Summary: IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. The DG&S Analyst Role is responsible for supporting a client's customer data management processes, assessing and improving the quality of customer data, and working closely with clients on data stewardship and governance engagements. Responsibilities: - The Data Governance & Stewardship (DG&S) Analyst Role is responsible for supporting a client's customer data management processes and tasks - This role is responsible for assessing and improving the quality of a pharmaceutical client's customer data (Physicians, Organizations, etc.) - Using a combination of IQVIA data and tools, a DG&S Analyst work with client's data within their systems (MDM, CRM, etc.) and/or spreadsheets to review and verify data - The DG&S Analyst works closely with the client on both Data Stewardship and Data Governance engagements - Tasks include but are not limited to the development and documentation of business process related to data management - The DG&S Analyst is responsible for providing on-going feedback to both IQVIA management and client peers of data issues and areas that require special attention or escalation - The DG&S Analyst will also be responsible for the collection and possibly the reporting out to the client on a predefined schedule all metrics and SLA performance Required Qualifications: - Bachelor's Degree - 1-3 years of related experience - Detail oriented, good data entry, research, and analytical skills - Strong customer service skills with excellent verbal and written communications - Eagerness to learn, follow directions, and work independently - Proficiency in Microsoft Office including Excel, Access, and Word Preferred Qualifications: - Experience with IQVIA data and/or medical information - Fundamental understanding of relational databases, MDM, Informatica, CRM technologies - Analytics and Reporting experience - SQL experience Required Skills: Relational databases, MDM, CRM technologies Important Skills: IQVIA data, SQL Nice-to-Have Skills: Data entry, Research skills, Analytical skills, Customer service skills, Eagerness to learn, Microsoft Office Benefits: Incentive plans, Bonuses, Health and welfare