Associate Director, Fund Accounting at IQ-EQ · Pasig

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

We’re driven by our Group purpose, to power people and possibilities.

Job Description

This role:

A senior leadership position responsible for implementing strategic initiatives and driving operational

excellence across multiple fund accounting and client services teams. This role leads service delivery

enhancements, manages resource allocation, and develops talent while overseeing complex, highvolume operations. The position focuses on tactical execution, team performance, and cross-functional

collaboration to achieve departmental objectives.

What you will do:

• Lead multiple teams across fund accounting and client services
• Drive strategic operational improvements and efficiency
• Oversee complex client portfolio management
• Direct resource allocation and capacity planning
• Develop and implement departmental strategies
• Foster innovation and continuous improvement culture
• Establish performance monitoring frameworks
• Manage cross-functional relationships
• Ensure regulatory and risk management compliance
• Monitor overall team performance metrics
• Lead strategic client relationship management
• Direct continuous improvement initiatives
• Manage high-level escalations and resolutions
• Review departmental policies and procedures
• Conduct manager performance reviews
• Lead strategic planning sessions
• Coordinate cross-functional operations
• Direct implementation of new methodologies
• Lead key client review meetings
• Track work progress through timesheet completion
• Assist with new clients and transition projects
• Perform other related duties as assigned for role and business needs

What We Offer:

• Competitive compensation and benefits – including allowances, government-mandated benefits, 13th month pay, and performance-based bonuses
• Health and wellness support – HMO coverage from Day 1 (with dependents), life and accident insurance, mental health support, and medical allowances
• Leave benefits – generous paid time off, special leave types, and observance of all Philippine holidays
• Hybrid work setup and tools – company-issued laptop, work-from-home kit, and flexibility after initial onboarding
• Learning and growth opportunities – access to training, annual salary reviews, internal mobility, and performance rewards

Qualifications

What We Need From You:

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field; CPA or equivalent certification is highly preferred.
• Advanced degree (e.g., MBA) is an advantage
• Minimum 10 years of progressive experience in fund accounting, financial services, or client operations, with at least 5 years in leadership and management roles
• Extensive experience managing multiple teams and driving cross-functional collaboration in a complex, high-volume environment
• Proficient in managing complex client portfolios and high-level escalations
• Skilled in resource allocation, capacity planning, and performance monitoring frameworks
• Adept at developing and implementing departmental strategies and operational improvements
• Strong knowledge of regulatory compliance, risk management, and industry best practices
• Experienced in overseeing large-scale client onboarding and driving innovation in methodologies
• Strategic leader with a focus on driving operational excellence and business growth
• Skilled in managing high-level client relationships and leading strategic planning initiatives
• Strong focus on fostering a culture of continuous improvement and innovation
• Effective in building and managing cross-functional relationships and coordinating departmental operations
• Exceptional ability to inspire and develop talent across multiple teams
• Excellent communication and negotiation skills, with the ability to manage strategic client relationships
• Results-driven and proactive, with strong decision-making and problem-solving skills
• Collaborative and adaptable, thriving in dynamic and high-pressure environments

Additional Information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.