Sales Development Representative at InvoiceCloud, Inc. in Boston, MA

Summary: InvoiceCloud is a fast-growing fintech leader recognized for its innovative solutions and commitment to reducing digital exclusion. The Sales Development Representative will prospect, qualify, and create new sales opportunities while building relationships with potential customers, ultimately supporting the Sales team in achieving their goals. Responsibilities: - Prospect, qualify, and create new sales opportunities by connecting with potential customers and building pipeline for the Sales team - Researches and engages prospective customers with a genuine interest in understanding their business challenges - Communicates InvoiceCloud’s value clearly and confidently during calls, emails, and LinkedIn outreach - Represents InvoiceCloud’s values and culture in every interaction, creating a strong first impression with prospects - Builds rapport quickly, navigates gatekeepers effectively, and keeps conversations focused on customer needs - Generates pipeline through consistent inbound and outbound prospecting, including cold calling and outbound campaigns - Executes account-based outreach strategies in partnership with Sales and Marketing - Maintains a healthy pipeline through persistent follow-up and discovery - Meets or exceeds weekly and monthly activity and meeting goals - Tracks and reviews activity and performance metrics to continuously improve results - Owns daily prospecting activity, follow-up, and opportunity tracking with discipline and accountability - Keeps Salesforce updated with accurate activity and progress to ensure strong handoff and follow-through - Partners closely with Account Executives to seamlessly transition qualified opportunities - Applies coaching and feedback quickly to improve skills, messaging, and effectiveness Required Qualifications: - Minimum 6 months of professional experience in sales, business development, or a customer-facing role - Hands-on experience or strong interest in cold calling and outbound prospecting - Comfort engaging prospects through phone, email, and LinkedIn at high volume - Ability to understand basic customer challenges and explain how InvoiceCloud can help - Experience working toward goals, quotas, or performance targets - Strong time management and organizational skills - Ability to operate in a fast-paced, high-growth SaaS environment - Coachable, motivated, and eager to build a career in software sales Required Skills: Sales, Business Development, Cold Calling, Outbound Prospecting, Customer Engagement, Phone Communication, Email Communication, LinkedIn Outreach, Pipeline Management, Salesforce, SaaS Environment, Coachable, Motivated Benefits: Medical, dental, vision, life & disability insurance, 401(k) plan with company match, Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays, Mental health resources, Paid parental leave & Backup Care, Tuition reimbursement, Employee Resource Groups (ERGs)