Assistant Manager Apartment Community at Investment… · Greenway…

Summary: Investment Property Group is a private real estate investment and management firm headquartered in Park City, Utah. They are seeking a dedicated Assistant Community Manager to support the operations at Greenway Apartments, focusing on leasing activities, resident relations, and ensuring compliance with property policies. Responsibilities: - Represent Investment Property Group in a positive and professional manner at all times - Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently - Oversees the application process for new move-ins and at each recertification within established regulatory guidelines - Assist with lease renewals, waitlist management, and move-in/move-out procedures in accordance with affordable housing guidelines - Markets vacant units in accordance with approved marketing plan - Meets with and responds to resident concerns, requests, and complaints - Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders - Oversees the collection of rents and other monies, reviews all delinquent accounts and resident receivables - Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections - Walks property daily to ensure common areas are in good condition - Performs annual or more frequent inspection of units and follow ups Required Qualifications: - 1+ years' experience as an assistant manager at a conventional multifamily community of 100+ units - Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members - Exceptional time management and problem-solving skills - Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic - Experience with rent collection and delinquency management - Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property - Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement - Ability to handle complaints and ensure community standards are upheld - Strong verbal and written communication skills to interact with tenants, contractors, and local authorities - Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates - Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central) - Strong communication skills and works well as a team - Strong computer skills - A positive attitude Preferred Qualifications: - Knowledge of affordable housing programs, including Section 8, or other affordable housing programs is preferred but not required Required Skills: Property management software, Rent collection, Delinquency management, Marketing and sales, Affordable housing programs Benefits: Leasing and renewal bonuses *bonuses are subject to change based on eligibility and criteria*, Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more, 401k with company match, Accrued 4-weeks of paid time off (PTO)