Assistant Community Manager Apartment… at Investment… · Newark

Summary: Investment Property Group is a private real estate investment and management firm seeking a dedicated Assistant Manager to support operations at Aspen Riverpark Apartments in Newark, NJ. The role involves assisting with leasing activities, resident relations, and ensuring compliance with property policies while providing excellent customer service. Responsibilities: - Represent Investment Property Group in a positive and professional manner at all times - Work alongside the Community Manager to ensure daily activities, resources of the property, and operational tasks are handled efficiently - Oversee rent collections, maintain accurate ledgers, manage follow-up on delinquent accounts, and coordinate eviction proceedings, as necessary - Assist with the application and leasing process for new move-ins and renewals and waitlist management, ensuring accuracy, compliance, and a positive resident experience - Conduct daily property walks to inspect common areas, ensuring they are clean, safe, and well-maintained; document findings and take appropriate corrective action - Performs annual or more frequent inspection of units and follow ups; document findings and take appropriate corrective action - Meet with and respond to resident concerns, requests, and complaints - Maintain a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders - Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections Required Qualifications: - 1+ years' experience as an assistant manager at a multifamily community of 100+ units - Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members - Exceptional time management and problem-solving skills - Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic - Experience with rent collection and delinquency management - Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property - Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement - Strong verbal and written communication skills to interact with tenants, contractors, and local authorities - Marketing and sales skills to promote vacant units and maintain high occupancy rates - A positive attitude - Must have a valid driver's license Preferred Qualifications: - Experience with Yardi and CRM is preferred but not required Required Skills: Assistant manager experience in multifamily community, Rent collection, Delinquency management, Marketing, Sales Benefits: Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, 401k with company match, Accrued 4-weeks of paid time off (PTO)