Logistics Specialist at Intuitive in Amsterdam, North Holland, NL

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care.

Job Description

Primary Function of Position:

This position is responsible for all phases of inventory inbound tracking, receipt, storage, shipment, tracking and returns of finished goods and spare parts.

Roles and Responsibilities:

• Inbound shipment tracking from factories and suppliers, problems resolution and process improvement and follow-up.
• Work with shipping and warehousing suppliers to achieve agreed performance levels (Expeditors, Arvato UPS, Mainfreight and DHL)
• Work with Inventory Planning, Customer Service and Field Engineers to resolve inventory availability issues, warehousing and transportation problems.
• Manage the reverse logistics process and provide logistics support for the return of systems, instruments and accessories, and spare parts
• Ensure timely shipment of all outbound shipments to meet contractual obligations and customer requirements
• Able to resolve receiving and shipping issues
• Review inventory discrepancies for root cause, corrective action, and preventative measures
• Coordinate inventory reconciliation, including initial troubleshooting of 3PL interface issues
• Perform other projects or duties as assigned.

Qualifications

Required Knowledge, Skills, and Experience:

• Possess high school diploma, bachelor degree preferred
• Possess prior logistics experience in receiving, shipping, and/or logistics operations support
• Familiarity with time critical shipments, sameday and next business day
• Inventory management experience (cycle counts, physical inventory) preferred
• Ability to audit process issues and drive improvements and advantage
• Able to demonstrate accuracy and thoroughness in completing work assignments while complying with verbal and written instructions
• Prior computer experience (including MS Office products and ERP systems) including SAP. Strong Excel skills
• Excellent verbal and written communication skills

Additional Information

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on

business need and/or on the selected candidate’s experience, knowledge and skills.

Compensation will be based primarily on the job level at which the role is filled and the

candidate’s qualifications, consistent with applicable law.