Client Success Account Coordinator - Onboarding at Intrinsic… · Remote

Summary: Intrinsic Digital, Inc. is a leader in digital marketing, specializing in services for the multifamily, hospitality, and restaurant industries. They are seeking a Client Success Account Coordinator to lead new clients through the onboarding process and ensure a smooth transition into their services. Responsibilities: - Collaborating with the sales team to understand client requirements and expectations - Contributing to business growth through creating and maintaining strong, long-term client relationships - Addressing client queries effectively and in a timely manner - Analyzing digital campaign success and report on key performance indicators and metrics - Suggesting improvements and collaborating on digital projects to increase client ROI - Presenting new strategies to clients - Staying up to date with digital technology trends - Other duties as assigned Required Qualifications: - Bachelor's degree, preferably in marketing, communications, or business - 1+ year of account management or client success experience - 1+ year of experience in digital marketing and/or multifamily - Strong written and verbal communication skills - Comfortable reviewing and uploading creatives and ad assets - Proficient in using HubSpot and managing timelines - Organized and responsive with a keen attention to detail Preferred Qualifications: - Multifamily industry experience a plus Required Skills: Account Management, Client Success, Digital Marketing, Multifamily Industry Experience, HubSpot, Creative Asset Management, Timeline Management, Responsiveness Benefits: 100% company paid health insurance for employees and 50% for dependents, 100% company paid vision and dental insurance for employees and 50% for dependents, Company paid short- and long-term disability, Company paid life insurance, 10 weeks paid parental leave, 3-4 weeks paid time off (based on tenure), 10 paid holidays, Company paid 401k contributions that are 100% vested, Annual cash bonuses based on company and personal performance, A choice of five 8-hour schedules with start times between 7 am and 11 am EST, available after 30 days, Monthly fitness reimbursement, Pet discount plan