Intrinsic Digital Brands→
Client Success Account Coordinator at Intrinsic… · Remote
Entry LevelRemoteFull-timeRemote$45k–$60k/yr
Skills
account managementclient successdigital marketingmultifamily industry knowledgecrm toolsproject management toolsanalytical mindset
Job Description
Summary: Intrinsic Digital, Inc. is a leading company in digital marketing, specializing in mobile and streaming TV advertising for various industries. They are seeking a Client Success Account Coordinator to manage client relationships, oversee digital campaigns, and ensure successful outcomes through effective communication and collaboration.
Responsibilities:
- Overseeing a portfolio of clients and acting as their primary day-to-day contact
- Managing digital campaigns from setup through reporting, ensuring timelines and deliverables stay on track
- Monitoring campaign performance and providing data-driven insights and optimizations
- Collaborating with cross-functional teams (creative, campaign, onboarding, operations) to deliver a seamless client experience
- Responding to client requests promptly and professionally, ensuring they feel supported and informed
- Contributing to process improvements and client success initiatives across the team
- Other duties as assigned
Required Qualifications:
- Bachelor's degree in marketing, business, communications, or related field
- 1+ year of account management or client success experience
- 1+ year of experience in digital marketing and/or multifamily
- Experience managing multiple clients or projects simultaneously
- Comfortable using CRM and project management tools (HubSpot & Asana preferred)
- Strong written and verbal communication skills
- Highly organized, self-directed, and detail-oriented
- Analytical mindset with the ability to identify performance trends
Preferred Qualifications:
- HubSpot & Asana preferred
Required Skills: Account management, Client success, Digital marketing, Multifamily industry knowledge, CRM tools, Project management tools, Analytical mindset