We are Hiring -German and English Bilingual… at IntouchCX · Hyderabad

Bilingual German & English Customer Support

Location: Hyderabad, Telangana
Work Mode: Work from Office
Experience: Freshers & Experienced Candidates
Language Requirement: German B2 or above + English
Job Type: Full-time

Job Description-

We are hiring Bilingual German & English professionals to join our team in Hyderabad. This is an excellent opportunity for candidates who are passionate about customer service, communication, and working with global clients.

Key Responsibilities-

• Communicate effectively with customers in German and English.
• Understand customer concerns and provide appropriate solutions.
• Resolve queries while maintaining a high level of customer satisfaction.
• Follow established processes and quality standards.
• Maintain accuracy and attention to detail while handling customer interactions.
• Work effectively in a fast-paced, team-oriented environment.
• Adapt to new tools, processes, and international work standards.

Requirements-

• B2 level or higher proficiency in German .
• Good verbal and written communication skills in German and English.
• Strong customer-centric approach and problem-solving skills.
• Basic computer knowledge and ability to learn new tools.
• Good attention to detail.
• Positive attitude and willingness to work as part of a team.
• Candidates should be willing to work from the Hyderabad office.

What We Offer-

• Competitive salary and performance-based incentives.
• Career growth and continuous learning opportunities.
• Comprehensive training and onboarding.
• Exposure to global clients and international work standards.
• Supportive leadership and mentorship.
• Collaborative and inclusive work environment.
• Employee engagement activities and rewards programs.

Interview Process-

Candidates from across India can apply.
Virtual interviews Are available for candidates currently residing outside Hyderabad.

How to Apply

Interested candidates can share their updated CV at:

vijaya.majji@intouchcx.com

Recruitment Safety Notice

IntouchCX does not charge any fees for recruitment, interviews, training, or onboarding.

• We will never ask candidates to make payments at any stage of the recruitment process.
  
• We will never request financial or banking information as a condition of employment.
  
• IntouchCX communicates with candidates only through official channels.
  
• Candidates are advised to be cautious of fraudulent job offers, calls, or postings claiming to represent IntouchCX.
  
• If you receive a suspicious communication claiming to be from IntouchCX, please verify it through the company's official channels before sharing any personal information.