Senior Engineer - Refrigerator Testing at Intertek · New Delhi

About Intertek

Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices and over 46,000 people in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification solutions for our customers’ operations and supply chains. Intertek Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely. True to the spirit of our founders, we lead the industry with unparallel ATIC services. The spirit ignited by our co-founder Thomas Alva Edison who gave one of the biggest inventions to the world - lightbulb, has guided all the Intertekers for 130 years and we continue to discover the Edison in ourselves every day! The opportunity for you to be a part of this heritage is right there, join our ever-better journey it’s time to unveil your destiny.

Roles & Responsibilities:

Operations Excellence Refrigerator test Lab Capabilities (Services)

• Evaluate the performance testing results, gather data Prepare and review of the test reports
• Hands on experience in testing the refrigerator product testing and sound knowledge of the Standards is desired
• Excellent refrigerator testing knowledge, including other similar products
• Be able to use the respected test standards and generate test reports
• Follow up on all open issues as directed and work to provide the required details from customers
• Interface with customers to ensure customer satisfaction with testing and test reports levels.
• Possess excellent communication skills with the ability to read, write and speak with clarity in the English language and interface effectively with customers.
• Displays commitment to resolve problems and make independent decisions based upon the priority of the problem in routine work process in lab.
• Exposure of new upcoming technologies domestic /commercial / industrial refrigerator systems
• Tap market potential and stay abreast of all opportunities
• Help business stay abreast of market trends and developments technically
• Regular interaction with existing and new customers
• Increasing market reach by focusing on untapped market with the help of sales and retain existing customers
• Ensure quality of service is maintained throughout the certification and inspection process
• Responsible for occupational safety and housekeeping
• Ensure quotes and commitment dates are and in line with team targets
• Assist in conducting audit time to time.

Stakeholder Management

• Provide technical assistance to clients and manage and resolve customer issues to ensure services delivered result in a high level of customer satisfaction
• Coordination with respective regulatory authorities.
• Ongoing coordination with support functions

Qualification: Diploma or Degree in Electrical or Electronics

Experience:

• 4 to 6 years of experience, preferably in testing, inspection, and certification services. Out of this, at least 4 years of core Refrigerator Testing experience is essential.
• Familiarity with refrigerator manufacturers and customers is desired.
• Self-motivated and able to work productively and independently.
• Responsible for Refrigerator and WHO-PQS testing.

Expertise at:

• Refrigerator Performance testing Standards: (IS 17550 Part-1, Part-2 & Part-3, SASO 2892, UAE.S 5010-3, IS 7872: 2020, lS : 11328-, IS 16672. and WHO products /protocol testing is essential.
• Standard’s Interpretation & Implementation
• Hands on Experience in NABL, BIS, SASO Certification
• Developing customized test setups

Behaviours & Aptitude

• Team player
• Strong verbal and written communication skills
• Strong presentation skills and confidence to deliver message to wide audience.
• Strong problem solving and organizational skills.
• Open to travel Domestic and International whenever required.
• Integrity
• Positive outlook
• Customer Focused
• Must possess market Intelligence
• Decisive
• Foster Teamwork
• Ability to work in ambiguous situations.
• Ability to work with other Business Lines and groups within Intertek.