International Rescue Committee→
Walk-in Casework Intern (Summer 2026) at International… · Silver…
InternshipOn-siteFull-timeSilver Spring, MD
Skills
digital literacycommunity resource buildingfluency in languages
Job Description
Summary: The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. The Walk-in Casework Intern will assist the Walk-In Services Casework team in providing case management services to humanitarian immigrants, ensuring they receive necessary support and resources to become self-sufficient in the U.S.
Responsibilities:
- Assist with new client orientation days by sending welcome emails, printing documentation, recording attendance, and filling out any required new client forms and paperwork
- Submit and follow up with a variety of external referrals, including for English classes and health screenings
- Conduct follow up calls with clients and provide guidance or assistance with support of supervisor
- Request and procure required documentation from clients, such as when they receive their social security card
- Research and build community resources to fill any gaps in services
- Request and distribute small on-site donations from inventory, including the activation of donated cell phones
- Coordinate and conduct in-person training events for clients, for instance on how to use the local library or public transportation
- Regularly track service provision through electronic data entry and organize required client documentation
- Other duties as assigned by the Walk-In Casework team
Required Qualifications:
- Current undergraduate, graduate student or less than 12 months out of school
- Minimum 30 hours per week, three-month commitment and 4-5 full working days per week; full-time (37.5 hours per week) highly preferred
- Proficient digital literacy skills (e.g., MS Excel, Outlook, and Word) and the ability to learn new software and tasks
- Organized and attentive to detail
- Ability to work independently and multi-task
- Strong verbal and written communication skills
- Interest in working with global populations
Preferred Qualifications:
- Ability to build out community resources or conduct trainings is a plus
- Fluency in Haitian Creole, French, Spanish, Amharic, Tigrinya, or Ukrainian is a plus
Required Skills: Digital literacy
Important Skills: Community resource building
Nice-to-Have Skills: Fluency in languages
Internship Start Date: Start in 2026 Summer
Benefits: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, Medical insurance starting at $163 per month, Dental starting at $6.50 per month, Vision starting at $5 per month, FSA for healthcare and commuter costs, A 403b retirement savings plans with immediately vested matching, Disability & life insurance, An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles
Benefits
10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
Medical insurance starting at $163 per month
Dental starting at $6.50 per month
Vision starting at $5 per month
FSA for healthcare and commuter costs
A 403b retirement savings plans with immediately vested matching
Disability & life insurance
An Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles