Fall 2026 Internship: Information… at International… · Brookfield

Summary: The International Foundation of Employee Benefit Plans is North America’s largest membership organization for those who work with employee benefit plans. They are seeking a paid, onsite IT Information Technologies Intern for Fall 2026, responsible for assisting with computer/network troubleshooting and addressing Level 1 Help Desk tickets. Responsibilities: - Answer incoming phone calls, emails and Teams chats from end users to troubleshoot and resolve IT issues - Track and resolve services issues submitted via the IT Ticketing system - Provide training materials and other internal documents as needed - Assist with administrative and technical projects for the IT function of the organization - Participate in departmental meetings and status calls related to hiring and employment - Performs all other duties as assigned by the IT leadership team - Setup and Configure computer workstations Required Qualifications: - Enrolled in an Associates or Bachelors degree program, majoring in the IT field - Strong knowledge base in PC's - Positive attitude backed by a willingness to learn new things - Ability to maintain the strict confidentiality of information, which may include personal information, disciplinary actions, and/or compensation information - Excellent data entry skills and a track record of accuracy in work product - Strong organizational and time management skills - Ability to work independently - Excellent interpersonal skills with the ability to communicate effectively with non-technical staff - Ability to effectively prioritize and multi-task Preferred Qualifications: - Students outside of their freshman year of college are preferred - Mac, VMware, and/or meeting room audio-visual experience Required Skills: PC knowledge, Mac experience, VMware experience, Meeting room audio-visual experience, Data entry skills, IT ticketing system, Computer workstation setup and configuration, Time management skills Internship Start Date: Start in 2026 Fall Benefits: Paid, onsite IT Information Technologies Internship opportunity, Employees enjoy an outstanding benefits package, Unique employee perks, Creative and caring co-workers, Family-friendly workplace