Network Product Solutions & Pricing Specialist at Internal in Remote

Product Solutions & Pricing Specialist

Department: Digital Managed Services
Reports To: Head of Product Management / Solutions

Position Summary

The Product Solutions & Pricing Specialist is responsible for translating customer business and technical requirements into commercially viable managed service solutions. Working closely with Sales, Product Management, Engineering and Delivery teams, the role develops solution designs, validates technical feasibility, prepares pricing models and ensures proposals are aligned with CLIENT's product portfolio, network capabilities and commercial objectives.

The role serves as the primary bridge between customer requirements and solution delivery, ensuring that every proposal is technically sound, financially optimized and implementation-ready.

Key Responsibilities

Solution Design

• Engage with Sales teams during customer discovery and qualification.
• Analyse customer business and technical requirements.
• Design end-to-end managed connectivity solutions across Internet, DIA, MPLS, SD-WAN, Ethernet, Cloud Connectivity and Managed Network Services.
• Select appropriate products and technologies to meet customer requirements.
• Ensure solutions comply with technical standards, service levels and commercial objectives.

Commercial Solutioning & Pricing

• Develop comprehensive pricing models for customer opportunities.
• Prepare Bills of Materials (BoM) and solution cost estimates.
• Work with procurement and commercial teams to obtain supplier pricing where required.
• Evaluate build-versus-buy options using CLIENT infrastructure or third-party access providers.
• Support profitability analysis and margin optimisation.

Pre-Sales Support

• Support customer presentations and technical workshops.
• Prepare technical proposals and solution documentation.
• Respond to RFPs, RFQs and tender submissions.
• Provide technical clarification during customer evaluations.
• Assist Sales teams in developing competitive proposals.

Cross-functional Collaboration

• Work closely with Fibre Network Planning to validate access availability and implementation costs.
• Coordinate with Product Management on new service offerings.
• Engage Delivery teams to ensure solutions are implementation-ready.
• Liaise with suppliers for third-party connectivity and access services.

Governance & Continuous Improvement

• Maintain pricing models, design templates and solution standards.
• Contribute to product catalogue improvements.
• Analyse win/loss trends to improve future proposals.
• Support automation of pricing and solution design processes.

Required Qualifications

• Bachelor's Degree in Telecommunications, Computer Science, Information Technology, Engineering or related discipline.

Preferred Certifications

• CCNP Enterprise
• MEF Carrier Ethernet Certification
• ITIL Foundation
• AWS or Azure Networking (advantageous)

Experience

• 58 years in telecommunications or managed services.
• Experience in technical pre-sales, product management or solution architecture.
• Experience developing commercial proposals and pricing models.
• Knowledge of enterprise networking and managed connectivity services.
• Experience working with carrier wholesale providers is advantageous.

Technical Knowledge

• Internet & DIA Services
• MPLS VPN
• SD-WAN
• Ethernet Services
• Cloud Connectivity
• IP Transit
• WAN Architecture
• Managed Services
• Commercial Pricing Models
• Cost Modelling
• Network Design Principles

Key Competencies

• Customer Solution Design
• Commercial Acumen
• Financial Analysis
• Stakeholder Management
• Proposal Development
• Technical Communication
• Analytical Thinking
• Negotiation
• Cross-functional Collaboration

Key Performance Indicators

• Proposal turnaround time
• Proposal win rate
• Gross margin achievement
• Pricing accuracy
• Solution acceptance rate
• Reduction in change requests after handover
• Customer satisfaction during solution design