Account Manager SE Individual-Senior at Intermountain… · Murray

Account Manager SE Individual-Senior Location: SelectHealth - Murray Job Description: Builds relationships and works closely with Brokers to help drive selling and renewing commercial Small Employer and Individual business for Select Health. Manages account activities and coordinates the re-enrollment of existing groups in addition to the enrollment of new groups. Works closely with the managers and technical support personnel of other departments to facilitate quick and efficient problem resolution. The following states are currently paused for sourcing new candidates or for new relocation requests for current caregivers : California, Connecticut, Hawaii, Illinois, New York, Pennsylvania, Rhode Island, Vermont, Washington. This position is based at home but will also be out with agents, at outside meetings, etc. quite frequently during the week. This position is Monday-Friday with occasional events on nights and weekends. We are looking for candidates with Level Funded experience. Essential Functions The SE/Ind Account Manager is generally responsible for the following: Small Employer ACA, Association Health Plans, SE Level Funded plans Is the Select Health liaison for approximately 400 or more assigned Brokers/Consultants/Agencies and their Small Employer. Responsible for the annual renewal of approximately 2,400 Small Employer groups/25,000-30,000 members. Manages the new and renewal process for assigned Brokers for all Small Employer products (health, dental, etc.) throughout the year. This includes responsibility for the timely renewal of Small Employer groups. For new and renewing business, acts as liaison between Broker and Underwriting Department to review the information, risks, plan design, competition, and rates to accurately convey information to the decision-makers within the client organization. Maintains an excellent understanding of all dimensions of Select Health in order to accurately relay information. This includes all aspects of the Small Employer including but not limited to Broker Exchange. Presents proposals and negotiates agreements with existing and prospective clients. Exercises exceptional sales and negotiating skills, both with Brokers and clients. Works with brokers to meet customer needs for information and problem resolution. Serves as a sales and technical information resource to brokers for both the Small Employer. Understands and effectively communicates information to clients and brokers. Identifies problems and solutions to management related to benefit designs, provider relations, financial / billing, enrollment, compliance, and other employer concerns. Works closely with Marketing to communicate latest market trends. Conveys relevant market information and works with them on any updates to plans and products to ensure Select Health’s competitive edge. Prepares and conducts formal presentations to explain comprehensive medical and dental benefits to small employer groups. Travels extensively and spends significant time at employer and broker locations to educate and provide superior service to client groups, strengthen relationships, and heighten the visibility of Select Health. Creates customer satisfaction and loyalty through the judicious and skilled application of Sales Competencies in all interactions with external and internal customers and collaborators. Skills Business Marketing Sales Strategic Planning Design Contracts Sales Process Billing Customer Service Office Administration Qualifications Minimum Qualifications Bachelor's degree. Education must be obtained through an accredited institution. Degree will be verified. - or - Four years of experience in customer service, sales, marketing, or communications, - and - Five years of sales or health care industry experience. Preferred Qualifications CO, Utah or Idaho Resident Producer License for Accident and Health. If incumbent does not have license, they must acquire licensure within six months of employment to remain in the job. Individuals without the license will be paid below the entry rate of the position until the license is obtained. Effective communication skills (both verbal and written). - and - Strong working knowledge of health insurance. - and - Ability to sell and manage the sales process. - and - Ability to handle duties and responsibilities with minimal supervision; display professionalism in judgment and decision-making. - and - Most work is done independently and may be done at the employer's place of business. Physical Requirements Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. Location: SelectHealth - Murray Work City: Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $41.22 - $64.92 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.