Communications Coordinator at Interfaith… · Tucson

Description

The Communications Coordinator is a key member of the Development and Communications department, which is responsible for sharing the impactful work of ICS with donors, funders, volunteers, and the broader community. Under the general direction of the Communications Manager, this position manages digital media, maintains the organization’s photo archive, creates and oversees digital assets, ensures brand consistency, and collaborates with colleagues across the organization to support a positive client experience.

This individual also works closely with the Development Coordinator to support financial reporting practices and other donor-related activities.

All positions at ICS are expected to interact with participants, volunteers, and staff in a professional manner, reflecting ICS’s Core Values Respect, Integrity, Compassion, Collaboration, and Innovation. Volunteers and donors are integral to successful mission-delivery of ICS services. Employees are expected to interact with all volunteers and donors in a manner consistent with ICS core values. 

DUTIES AND RESPONSIBILITIES: 

Social Media 

· Work with the Communications Manager to create a monthly social media calendar that incorporates announcements, personal stories, partnerships, connections with current events, and updates from all program areas within ICS. Create content and schedule posts and stories for Facebook, Instagram, and Twitter. Monitor and reply to comments on social channels.

· Work with Communications Manager to leverage advertising opportunities on social channels. Understand, monitor, and track social media analytics.

General Communications Support

· Help to create a current photography portfolio of all ICS programs, events, and other special events.

· Create and edit short videos highlighting ICS programs and people.

· Interview and photograph clients, volunteers, staff, event participants, donors, and partners to maintain a library of quotes, stories, and testimonials and to collect content used to produce collateral.

· Print production for newsletters, brochures, signage, postcards, and other printed materials.

· Provide review, redesign, and editing support for PowerPoint presentations and documents created by staff in all areas of the organization.

· Provide support for meetings and programmatic and department special events.

· Remain informed about activities in all departments of the organization, and at all locations.

· Participate in weekly department meetings and monthly all-staff meetings.

· Other duties as assigned.

E-Newsletters

· Work with the Communications Manager to draft weekly and monthly e-newsletters in Constant Contact. Write copy and select photos.

· Help to maintain contact lists in Constant Contact.

Website 

· Update website content through WordPress.

· Create image sliders for homepage.

· Track monthly metrics with Google Analytics.

· Regularly review site to ensure content is up to date and pages display correctly on computers and mobile devices.

Development Support

• Proficient in knowledge of donor database and be able to enter gifts, generate correspondence, build new donor accounts if necessary, and make simple donor account edits such as address, phone and email in the absence of the Development Coordinator or as needed during high-volume time periods.

Requirements

Minimum Qualifications 

• Relevant work experience.

• Comfortable using a camera to capture photos.

• Graphic design and desktop publishing skills, and the ability to learn and create using Adobe InDesign, Photoshop, and MS Office 365.

• Excellent written communication skills, including editing and proofreading.

• Ability to work independently and adhere to established priorities.

• Commitment to create and share monthly schedules and timelines, and to update team planning documents.

• Flexibility to adapt in response to changing needs and conditions.

• Commitment to social services, volunteerism, and interfaith activities

• A creative mind that lends itself to seeking opportunities and finding solutions.

• Detail-oriented and conscientious.

• Ability to take direction and carry out assignments with accuracy and quality.

• Ability to manage multiple projects and work assignments.

• Perform duties in alignment with the agency values of respect, integrity, compassion, collaboration, and innovation, adhering to the ICS Code of Conduct.

• Maintain a valid Arizona driver's license, reliable transportation, clean driving record, and current auto insurance.

• Must pass a background check

• Must obtain and maintain a Level One fingerprint clearance card

Preferred Qualifications 

• Working towards a bachelor’s degree in communications or public relations from an accredited university.

• Minimum one year of experience maintaining social media channels for a business, educational institution, or nonprofit organization. 

• Proficiency using Adobe Premiere and Illustrator, Canva, WordPress, and Constant Contact. 

• Experience creating or maintaining websites. 

• General understanding of nonprofit culture and fundraising. 

Reports to: Communications Manager 

Supervises: None 

Work Schedule: Full-time, 40 hours per week in-office. Monday through Friday. Duties will occasionally entail some early morning, evening, and weekend activities. 

FLSA status: Non-Exempt 

Home Office Location: Northwest

Job Classification: Coordinator 

Remote Work Eligibility: None 

Send resume, salary requirements and three professional references to recruiting@icstucson.org.