Multi-Skilled Technician at InterContinent… · Kuwait

As a Multi-Skilled Technician (MST), you will support IHG's purpose of True Hospitality for Good by ensuring all hotel facilities, plant, and equipment are maintained in a safe, efficient, and reliable condition. You will carry out preventive and corrective maintenance across electrical, mechanical, plumbing, HVAC, and general building systems, helping deliver a seamless guest experience while maintaining compliance with IHG brand standards, life safety requirements, and local regulations.

Preventive Maintenance

• Perform scheduled preventive maintenance in accordance with the hotel's Planned Preventive Maintenance (PPM) program.
• Conduct routine inspections of hotel facilities, guestrooms, public areas, back-of-house, and engineering plant rooms.
• Identify equipment deterioration and perform proactive maintenance to prevent breakdowns.
• Ensure maintenance activities are completed in accordance with manufacturer recommendations and engineering standards.

Corrective Maintenance

• Respond promptly to maintenance requests through the hotel's work order system.
• Diagnose faults and perform repairs to electrical, plumbing, HVAC, mechanical, and building systems.
• Restore equipment and facilities to operational condition with minimal disruption to hotel operations.
• Escalate specialized repairs beyond the scope of the role to the Engineering Supervisor.

Day-to-Day Responsibilities

Daily Inspections

• Attend the Engineering daily briefing and review assigned work orders.
• Inspect guestrooms, public areas, plant rooms, and back-of-house facilities.
• Monitor the condition and performance of building systems and equipment.
• Check for safety hazards, leaks, abnormal noises, equipment alarms, and operational deficiencies.

Maintenance Activities

• Carry out preventive maintenance as scheduled.
• Respond promptly to maintenance requests from operational departments.
• Repair electrical, plumbing, HVAC, mechanical, and minor civil defects.
• Replace defective components such as lamps, switches, valves, taps, filters, thermostats, belts, and motors where applicable.
• Test equipment after repairs to ensure proper operation.

Guest Support

• Respond courteously and professionally to guest maintenance requests.
• Complete guestroom repairs with minimal inconvenience to guests.
• Maintain a high standard of workmanship and cleanliness while working in occupied areas.

Documentation

• Complete work orders and preventive maintenance records accurately.
• Report recurring equipment failures and recommend corrective actions.
• Notify the Engineering Supervisor of major repair requirements or spare parts needed.

Safety & Housekeeping

• Follow lock-out/tag-out (LOTO) procedures where applicable.
• Wear appropriate Personal Protective Equipment (PPE).
• Maintain tools, equipment, and work areas in a clean and organized condition.
• Ensure compliance with hotel health, safety, and environmental standards.

Qualifications:

Education

• Diploma or Technical Certificate in Electrical, Mechanical, HVAC, Building Services, or a related technical field.

Experience

• Minimum 2–3 years of maintenance experience in a hotel, commercial building, or facilities environment.
• Experience in multi-skilled maintenance across electrical, plumbing, HVAC, and general building systems.
• Previous hospitality experience is preferred.