Cluster, Director of Human Resources at InterContinent… · Philippin…

What’s the job?

Manages the Human Resources function of the Hotel by developing the strategy aligned to the hotel’s mission, goals and objectives

Your day-to-day:

• Develops the hotel’s HR strategy in conjunction with the mission, goals and objectives of the hotel and presents to Executive Committee

• Establishes at the property, the IHG HR framework including:

• The organization structure

• HR Policies and Procedures

• Recruitment system

• Induction and Orientation procedures

• Training procedures

• Performance Appraisal system

• Transfer and promotion procedures

• Develops a hotel succession plan

• Designs HR forms, documents and processes

• Develops staffing policies in line with IHG guidelines

• Conducts training for manages in HR specialty areas (recruitment; effective roster costing; appraisals, etc )

• Assist Department Heads in customizing Job Descriptions

• Develops a reward and recognition system

• Perform the role of adviser, consultant and councilor to management and staff

• Develop strategies to correct operational problems relating to staff (including absenteeism, turn over, retention, morale etc)

• Manage industrial relations issues of the hotel

• Manage workers compensation and rehabilitation and medical insurance

• Manage the hotel’s superannuation scheme

• Develop and implement procedures for handling disciplinary and grievance interviews

• Establish relationships with external organizations including government training agencies; training consultants; private training providers and professional associations

• Provide advice to the General Manager which will assist in the meeting of strategic objectives

• Manage the legal issues of the department

• Respond to requests for information from internal and external sources, including Corporate Office

• Maintain remuneration scales in accordance with financial objectives

• Plan bonus, commission and incentive schemes for relevant staff

• Ensures comprehensive and regular staff communication sessions

• Prepares efficient work schedules considering the hotel and labor requirements

• Approves leave after considering hotel requirements

• Works with Director of Finance in the preparation and management of the Department’s budget

About the Team

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 400 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted partner thanks to our expertise in connecting both domestic and global groups. Our branded service style 'Dare to Connect' supports colleagues in delivering an unscripted approach to service that encourages warm, engaging interactions with guests.

In our hotels you’ll find a team who are people-first, professional and inclusive and feel part of our global community. If you are inventive and love to connect and collaborate you’ll feel at home and excel at Crowne Plaza

About the Company

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?