Office Manager at Intercontinental Exchange in Dallas, TX

Overview

Job Purpose

NYSE Texas is seeking a highly organized, service-driven Office Manager to lead operations in a high-profile, executive and client-facing office. This role has primary responsibility for workplace experience, office operations, and event execution, ensuring a seamless, polished, and hospitality-driven environment.

The ideal candidate has a strong events background, thrives in a fast-paced setting, and leads with precision, ownership, and attention to detail.

Responsibilities

• Hospitality & Events
  • Lead planning and execution of all internal and client-facing events
  • Manage vendors, catering, logistics, and on-site event delivery end-to-end
  • Deliver a high-end, hospitality-driven experience for meetings, events, and executive engagements
  • Partner with internal teams to ensure seamless coordination and execution
  • Anticipate needs and proactively manage all event and meeting details
• Team Leadership & Office Support
  • Oversee front-of-house operations and ensure consistent, high-quality reception coverage
  • Provide guidance and direction to Reception and Facilities support roles
  • Coordinate onboarding, moves, and workspace readiness in partnership with Facilities
  • Maintain strong relationships with building management and key vendors
  • Manage cross-functionally with Facilities, IT, Multimedia, and Events teams
• Workplace Operations
  • Oversee daily office operations to ensure a best-in-class, well-maintained environment
  • Manage office vendors, service providers, and supply programs
  • Identify opportunities to improve workplace efficiency and experience

Knowledge and Experience

• 5+ years of office management, workplace operations, or event management experience
• Strong experience leading high-end, client-facing events
• Proven ability to manage multiple functions (events, operations, vendors) simultaneously
• Polished professional presence with strong communication skills
• Strong organizational and project management capabilities
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Service-oriented with a proactive, ownership-driven mindset

Physical Requirements

• Ability to stand and move throughout the office and during events
• Ability to lift/move materials as needed for event setup and operations

#LI-HR1 #LI-ONSITE Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.