F&B Intern

Summary: InterContinental Chicago Magnificent Mile is a luxury hotel seeking an enthusiastic Food & Beverage Intern to support operations across multiple outlets. This role offers hands-on experience in delivering elevated dining experiences while learning the standards and practices of luxury hospitality. Responsibilities: - Deliver warm, attentive, and personalized service in alignment with luxury hospitality standards - Anticipate guest needs and respond promptly to requests across all F&B outlets - Maintain a polished, professional presence while engaging with guests - Handle guest inquiries and feedback with courtesy and efficiency - Prepare and serve coffee, espresso beverages, and light offerings with consistency and care - Maintain cleanliness, organization, and presentation of the station - Engage guests with a welcoming and approachable attitude - Assist with set-up, service, and breakdown of dining areas - Support servers with food delivery, table maintenance, and guest needs - Learn menu knowledge, including ingredients, preparation, and pairing recommendations - Assist with order preparation, tray/cart setup, and timely delivery to guest rooms - Ensure accuracy, presentation, and adherence to service standards - Provide discreet, professional in-room service - Support beverage and light food service in an outdoor setting - Maintain cleanliness and organization of service areas - Ensure compliance with safety and responsible service practices - Collaborate with kitchen, bar, and service teams to ensure seamless operations - Maintain cleanliness, hygiene, and safety standards at all times - Assist with inventory organization and restocking as needed - Participate in daily briefings and training sessions Required Qualifications: - Currently pursuing or recently completed a degree in Hospitality Management or related field - Strong communication and interpersonal skills - Positive attitude with a willingness to learn and support a team - Ability to work in a fast-paced, guest-focused environment - Professional demeanor and appearance aligned with luxury standards - Availability to work flexible hours, including evenings, weekends, and holidays Preferred Qualifications: - Previous experience in food & beverage or customer service (internship, part-time, or volunteer) - Basic knowledge of food safety and service standards - Interest in coffee, mixology, or culinary arts is a plus Required Skills: Food Safety, Coffee Preparation, Mixology, Culinary Arts, Food & Beverage Service Benefits: A full uniform, Impressive room discounts, Some of the best training in the business, MyWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace