Sales Development Representative at Intercom in Chicago, IL

Summary: Intercom is an AI Customer Service company on a mission to enhance customer experiences. As a Sales Development Representative, your role involves engaging with prospects and customers to convey the value of Intercom and facilitate the sales process. Responsibilities: - Engaging with potential and current customers to assess mutual fit via Intercom Inbox, phone, email & Linkedin - Multi-tasking fast paced conversations while maintaining an engaging and positive experience for Intercom’s potential customers - Working closely with Account Executives to build pipeline and drive deals - Maintaining an up-to-date knowledge of our product and the value we can provide our customers - Working with cross-functional partners to continuously better our workflows - Engaging in team development and mentoring Required Qualifications: - Excellent written and verbal communication - Exceptional listening skills & the ability to take quick action on what you've learned - Strong organization and time management - Intellectual curiosity and problem solving - Collaborative and coachable - Highly motivated and self-driven Preferred Qualifications: - Bachelor's Degree preferred - 0-3 years of work experience (Sales and/ SaaS experience is a +) - Familiarity with these systems and tools - SFDC, Outreach, Chilipiper, Linkedin Sales Navigator, Gong, Vidu, Google Suite Required Skills: Sales experience Important Skills: SaaS experience, SFDC, Outreach, Linkedin Sales Navigator, Google Suite, Organization skills Nice-to-Have Skills: Coachable, Intellectual curiosity, Self-driven Benefits: Competitive salary and meaningful equity, Comprehensive medical, dental, and vision coverage, Regular compensation reviews - great work is rewarded!, Flexible paid time off policy, Paid Parental Leave Program, 401k plan & match, In-office bicycle storage, Fun events for Intercomrades, friends, and family!