IntelliTec College→
Front Desk Specialist at IntelliTec College in Fort Collins, CO
Entry LevelOn-siteFull-timeFort Collins, CO$31k–$35k/yr
Skills
microsoft office suite
Job Description
FRONT DESK SPECIALIST
Full Time 40 · Location: Fort Collins, Fort Collins, CO, US
Job description:
IBMC College is currently seeking a full-time Front Desk Specialist for our Fort Collins Campus.
Schedule will be from 4 p.m.- 10 p.m. Tuesday- Friday and 9:30 a.m.- 4:00 p.m. Saturday.
Position Purpose:
Greet and welcome all visitors to IBMC while providing administrative support to all campus departments.
Education and Experience:
High School Diploma or GED and two years customer services or receptionist experience, or equivalent combination of education and experience required.
Essential Duties
• Answer and direct incoming telephone calls.
• Greet visitors/vendors, ensure sign-in and check-out guest badges.
• File student data forms.
• Order and distribute Admissions and Marketing Department supplies.
• Update student address information in CampusVue via return mail
• Schedule appointments for massage clinic and cosmetology salon. Assist new clients with required paperwork. Collect fees.
• Coordinate the SOS follow-up program for all incoming students. Ensure all time sensitive material is mailed to the student according to protocol.
• Timely and accurately distribute incoming mail to staff.
• Disburse and reconcile petty cash fund.
• Maintain schedule for conference room and classrooms. Coordinate lunch requests for meetings.
• Maintain front lobby cleanliness.
• Maintain postage and accurately process daily mail.
• Coordinate all shipping needs with appropriate carrier.
• Other duties or projects as assigned by Campus Director or Director of Admissions.
• Maintain confidentiality of all work information.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Knowledge/Skill and Ability
• Ability to speak clearly and concisely with a pleasant telephone voice.
• Ability to manage multiple tasks concurrently.
• Ability to work in a demanding environment.
• Proficient in Microsoft Office Suite.
• Excellent telephone etiquette.
• Excellent organizational skills.
• Excellent customer service skills.
• Excellent oral and written communication skills.
• Strong data entry skills both 10-key and alpha numeric.
• Attention to detail and consistency in work.
Working Conditions
Work is performed in the front lobby of a college campus requiring outdoor driving to complete errands.
We are an Equal Employment Opportunity Company.
Pay: $15.00 - $17.00 per hour