Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistics

Salary Range $96,251.00 - $120,313.50 .

Responsibilities

Manage Customer Relationships

• Share Corporate Real Estate vision statement throughout the organization
• Help stakeholders understand the impact of this function in Real Estate decisions

Real Estate & Lease Support

• Support the Corporate Real Estate Portfolio Strategy function in securing new lease locations by providing construction, fit-up, and technical due diligence input.
• Support the review of lease agreements, work letters, and construction-related contract clauses; identify and address unfavorable terms in collaboration with Legal and Corporate Real Estate.
• Conduct (or supervise) property walkthroughs at key stages of the lease lifecycle (pre-lease, mid-term, and end-of-term) to assess condition, compliance, and capital requirements.
• Support the development of a Corporate Real Estate Policy (including processes / guidelines to interact with the Corporate Real Estate Construction function).

Project Planning & Design

• Lease and manage end-to-end construction projects. Collaborate with internal stakeholders to define fit-out requirements for new builds and existing facilities, ensuring alignment with Procurement, Operations, Security, IT, Automation, Health and Safety needs.
• Oversee the preparation and review of detailed designs, drawings, and specifications prepared by architects, engineers, and consultants.
• Ensure designs comply with:
  • National Building Code of Canada (NBCC)
  • Provincial building codes and fire codes
  • Accessibility standards (e.g., AODA where applicable)
  • CSA standards, energy codes, and environmental requirements
  • Local municipal bylaws and AHJ requirements
• Integrate sustainability initiatives, including energy efficiency measures and EV infrastructure, into project designs where feasible.

Construction & Site Execution

• Source, prequalify, and manage qualified general contractors and trades for renovations, expansions, and fit-outs.
• Manage project documentation, including contracts, change orders and prepare and issue Request for Proposal (RFP) and Scope of Work (SOW) packages in collaboration with Procurement and guide the procurement of real estate materials and services.
• Create performance management plans for vendors and provide access to strategic internal resources
• Segment vendors based on performance, tailor the vendor relationship based on type or tier and continuously assess the mix of services provided by vendors.
• Develop and manage detailed project scopes, budgets, schedules, resource plans in partnership with internal and external stakeholders while sequencing work to meet operational launch timelines.
• Create a sense of shared responsibility between vendors and Corporate Real Estate and provide recommendations to continuously improve our vendor collaborations
• Maintain a consistent on-site presence to supervise construction activities, installations, and contractor performance.
• Ensure adherence to provincial occupational health and safety regulations (e.g., OHSA, CNESST) and Intelcom / Dragonfly safety policies.
• Ensure project compliance with all permitting, inspection, and sign-off requirements from AHJs.

Financial & Performance Management

• Take ownership of project financial performance, including budget development, tenant improvement allowances, forecasting, and cost control.
• Create standardized project management templates for construction schedules, budget, estimation and include contingency plans while ensuring a smooth transition of completed projects to operations and facilities teams.
• Review and approve progress draws, change orders, and invoices.
• Identify and mitigate cost, schedule, and scope risks proactively.
• Track key performance indicators (KPIs) and provide regular reporting on schedule, budget, safety, and quality.

Commissioning, Close-Out & Deficiencies

• Coordinate commissioning, inspections, and readiness for occupancy.
• Resolve deficiencies promptly and effectively in coordination with contractors and consultants.
• Finalize all close-out documentation, including as-built drawings, warranties, O&M manuals, and compliance certificates, to support accurate billing and asset records.
• Support post-occupancy reviews and continuous improvement initiatives.

Sustainability & EV Strategy

• Lead the planning and execution of an Electric Vehicle (EV) charging infrastructure strategy across Intelcom / Dragonfly locations.
• Coordinate design, utility coordination, permitting, and installation of EV charging systems.
• Ensure alignment with corporate sustainability goals and Net-Zero targets while supporting operational scalability.
• Support the Sustainability team EV software selection and provide guidelines to our Facilities Services & Assets team to maintain the EV charging infrastructures across the Intelcom / Dragonfly network.

Technology / Digital Corporate Real Estate

• Support implementation of Integrated Workspace Management System (IWMS) software when required

Qualifications

• 5–10 years of experience managing commercial, industrial, or logistics construction projects in Canada.
• Strong understanding of Canadian building codes, provincial regulations, and AHJ processes.
• Experience acting as an owner’s representative is strongly preferred.
• Post-secondary education in Construction Management, Engineering, Architecture, or a related discipline.
• PMP, CCM, P.Eng., LEED or equivalent designation considered an asset.

Skills & Competencies

• Strong project scheduling, budgeting, and financial management skills.
• Ability to manage multiple fast-paced projects across different provinces.
• Excellent stakeholder communication and contractor management capabilities.
• Solid understanding of lease-driven construction and landlord coordination.
• Proficiency with project management software such as MS Project, Procore, Primavera or a IWMS construction module is considered an asset.
• Hands-on, solution-oriented mindset suited to an operational environment.
• Willingness to travel nationally as required or 30% of the time.

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.

We embrace diversity, ensure equity, and foster a true sense of belonging.

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.