Account Management Analyst Intern at Intelcom |… · Montréal

Account Management Analyst Intern Location: Canada, Quebec, Montreal Make your internship count At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment. We are seeking an Account Management Analyst Intern to support process optimization on one of our major accounts. This is an exciting opportunity to gain hands-on experience in acustomer-focused, data-drivenenvironment. Responsibilities Monitor Key PerformanceIndicators(KPIs) to support datadrivenreporting,includingnetwork speed,oparationaltimelines, andcustomersatisfaction. Work with stakeholders to analyze relevant data andprovidebusiness opportunity insights Implementinternalprocessimprovementstoincreaseefficiency Monitor and documentprojectmilestones,ensuringstakeholdersreceivetimelyandaccurateupdates Optimizecustomerexperiencebymanagingclientinquires Theroleinvolvesdaily(orregular) communicationwithpan-Canadian stakeholders. Qualifications Currentlypursuingabachelor’sor master’sdegree in business administration,logistics,supplychainmanagement, or a related field. Analytical skills, particularly in data analysis. Highly organized, with the ability to transform daily tasks into structured workflows. Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal teams, clients, and stakeholders. #LI-DNI #IG-DNI Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution. At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you. Apply Now.