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Applications Analyst - ServiceNow/CMDB at INTEGRIS Health · Oklahoma…
Skills
Job Description
INTEGRIS Health Two Corporate Plaza Bldg., Oklahoma’s largest not-for-profit health system has a great opportunity for an Applications Analyst in Oklahoma City, OK. In this position, you’ll be a part of our team IT Vendor Relations team providing exceptional work supporting the INTEGRIS Health caregivers and the community at large. If our mission of partnering with people to live healthier lives speaks to you, apply today and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
The Applications Analyst is responsible for supporting application implementations, upgrades, and ongoing maintenance activities, and supports Technology Governance, the Project Management Lifecycle, Service Transition and Service Operations.
Responsibilities
The Applications Analyst responsibilities include, but are not limited to, the following:
- Conducts current state analysis of systems and procedures and recommends system design or modifications to achieve desired goals.
- Provides technical support in the evaluation of new financial, clinical, or enterprise systems software products including performance testing, reliability testing, deployment requirements, functional requirements, manpower requirements, and maintainability.
- Analyze specific hardware or software combinations under consideration for use and provide recommendations based on best practice.
- Determines best means to deploy and support products, on a project basis, as they move from the Service Transition to Service Operation.
- Works with design team to test in a structured manner and document results.
- Supports the creation and maintenance of the as-built architectures to support Service Transition and Service Operation.
- Plans, documents, and implements software patches and upgrades for assigned service line.
- The Applications Analyst reports to the department Manager or Director.
- This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Normal office environment. When working in clinical areas, potential for exposure to infections and communicable diseases, blood and body fluids, electrical equipment, and chemicals. Must follow standard precautions.
- All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Qualifications
- Bachelors degree in related field with 2 years of relevant experience, or Associates degree in related field with 4 years of relevant experience, or 6 years of relevant experience.
- Previous experience with software used in a financial, clinical or enterprise systems setting.
- Previous experience with financial, clinical or web-based systems computing preferred.
- Expertise and certification in supported technologies as required by role.
- Previous experience using verbal and written communication to a variety of audiences through a range of modalities.
- ITIL certification within 6 months of hire.
- Must be able to communicate effectively in English (Verbal/Written).
ERP Applications Analyst:
- Previous experience in Retail Point of Sales, ERP, CRM, programming, business analysis or other related ITS function preferred.
- Previous experience with finance, supply chain, and human resources business practices and systems preferred.
- PeopleSoft certified specialist or equivalent certification relevant to ERP required within six months of first class attendance.
In applicable departments:
- Licensed candidates must possess and maintain active licensure in accordance with Oklahoma State law