Concierge, Full Time - Watermere Highlands at Integrated… · Arlington

About Us: Integrated Real Estate Group is home to over 1,200 employees who work across 43 communities in Texas, plus 1 in Oklahoma. During our 20+ year history, we have developed over 15,000 units at a total cost exceeding $2 billion. What sets IREG apart is our diverse range of housing options that we offer. We provide affordable housing for seniors, workforce housing (for people earning 80% of the average income), and market-rate housing, including multi-family, active adult, independent living, assisted living, and memory care. Be part of a team committed to building thriving spaces and enhancing lives. Apply now to contribute to our legacy of success and innovation. Concierge, Full Time About the Role: The Concierge serves as the first point of contact for visitors, residents, and callers at the community’s front reception desk. This role represents the community in a professional and courteous manner, ensuring all inquiries are handled efficiently and directed appropriately. Responsibilities: • Visitor Greeting: Welcome all visitors with a warm, professional demeanor. Ensure visitors sign in and notify residents of their arrival as appropriate. • Community Representation: Promote a positive image of the community and serve as an ambassador to visitors. Provide general information and refer prospective residents and families to the marketing team. • Phone Management: Answer incoming calls, direct them to the appropriate staff or residents, and maintain logs of emergency and contact numbers. • Mail & Packages: Receive, sort, and distribute incoming mail and packages. Coordinate outgoing mail and ensure proper handling by postal or shipping carriers. • Administrative Assistance: Assist with monthly resident statements, invoice entry, and accounts payable coding. Support event reservations and mailings as needed. • Office Support: Order office supplies, assist with resident programs, and maintain community rosters and documentation. • Emergency Response: Respond to resident emergencies by contacting appropriate internal and external parties in accordance with established protocols. Assist with disaster management and evacuation procedures as needed. • Community Tours: Provide tours to prospective residents and families when marketing or administrative personnel are unavailable. • Clerical Tasks: Perform basic typing, filing, and other clerical duties as assigned. • Training & Compliance: Complete all required training and attend in-service meetings. • Other Duties: Perform additional tasks as requested by the supervisor. Qualifications: • Education: High school diploma or GED preferred. • Experience: Minimum of one (1) year of related experience or training; equivalent combinations of education and experience may be considered. • Skills: Basic typing and computer skills, with proficiency in Microsoft Windows and word processing applications. Benefits (Must be a Full-Time employee for 90 days): • Paid Time Off • Paid Holidays • Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • Disability • Critical Illness & Accident Coverage • Legal & ID Theft • Education Assistance • Referral Programs – employees and residents • Rent Discount • Workers Comp (If applicable) • ZayZoon - access 50% earned wages anytime Integrated Real Estate Group is an Equal Opportunity Employer. Integrated Real Estate Group participates in e-verify for employment authorization verification. #IND2