Senior Competitive & Market Insights Manager at Intapp · Palo Alto

Senior Competitive & Market Insights Manager Location: Palo Alto, CA Senior Competitive & Market Insights Manager Location: Palo Alto, CA Office (Hybrid); or Remote based in Pacific Time Zone or Mountain Time Zone, are possible. About the role The best competitive intelligence work doesn't just inform decisions; it shapes them. At Intapp, that means understanding the firms at the center of the world's most demanding professional work: legal, accounting, investment banking, consulting, and private capital. You'll design the architecture for how intelligence flows in, gets structured, and becomes a specific, audience-targeted recommendation that lands with the right team at the right moment. You won't be maintaining a system someone else built; you'll build the infrastructure, write the playbooks, run the analysis, and connect findings to business context, all in a single workflow, with AI-first tools as the foundation. If you're the kind of operator who sees the gap and builds the solution before being asked, this role was designed for you. What you will do Define and own the strategy and technical architecture of the program. Design and maintain the full data infrastructure: ingestion, storage, enrichment, and analysis using AI-first tooling throughout. Lead cross-functional working sessions with subject matter experts to build data synthesis frameworks. Partner with internal SMEs across product, go-to-market, and industry practices to develop structured approaches for synthesizing disparate data sources into coherent, decision-ready intelligence. Set the standard for, and steward, program playbooks. Document repeatable workflows for sourcing, cleaning, structuring, and analyzing competitive and market data, so the program scales as scope grows. Identify and route meaningful insights. Surface actionable intelligence from market signals, competitor movements, and industry trends and pair each finding with a clear recommendation for the right internal audience (product, sales, marketing, executive leadership, etc.), including explicit rationale for why that team should care. Leverage AI natively across the research cycle. Use AI tools for data collection, synthesis, pattern recognition, and distribution, not as a shortcut, but as the foundation of how the program operates. Advise and influence senior cross-functional stakeholders. Work closely with product management, go-to-market, corporate strategy, and executive teams to understand their intelligence needs and calibrate outputs accordingly. Continuously improve the data infrastructure. Identify gaps, resolve quality issues, and evolve the architecture as the volume and complexity of inputs grows. Develop prioritization and categorization frameworks. Build systems for ranking competitive intelligence by relevance, urgency, and intended audience, so the team always knows what to act on first. Mentor and uplevel the broader team. Share, advocate, and coach on the next-generation working model on intelligence tradecraft, AI-first methods, and translating signals into decisions. What you will bring Required 8+ years of experience in competitive intelligence, market research, data analytics, strategy, or a closely related field, including significant experience in B2B SaaS. Proven program ownership: you have run a function or workstream end-to-end, set its priorities, and been accountable for outcomes to senior leadership. Intellectual curiosity about competitive dynamics, market structure, and regulated industries. Genuine, practiced fluency with AI tools: you use large language models, AI-assisted research platforms, and automation tools as a natural part of your daily workflow. Demonstrated track record designing and shipping data pipelines, taxonomies, and analytical frameworks from scratch, and evolving them as scope grows. Executive-level, audience-aware communication: you can take a complex dataset and explain not just what it shows, but why it matters to a specific team and what they should do next. Sophisticated analytical capabilities: you have moved beyond descriptive statistics and can apply techniques like segmentation, trend modeling, or signal extraction to messy real-world data. Advanced data skills: comfortable with SQL, Python (pandas, NumPy, or similar), or equivalent tools. Able to design, clean, and query structured datasets independently. Preferred Familiarity with B2B SaaS, legal tech, fintech, private capital, or services software markets. Experience with competitive intelligence or voice-of-the-customer programs. Background in business intelligence, data visualization, or dashboard development. Experience building internal tools, automated workflows, or reporting infrastructure. Exposure to CRM data or go-to-market analytics (Salesforce, HubSpot, or equivalent). Bachelors Degree; MBA optional Why this role This is a build role. The Market, Competitive & Client Insights program is nascent, which means you will shape its direction, its tools, and its working methods, not inherit someone else's decisions. Your work will surface directly in product roadmap conversations, sales strategy, and executive planning. The firms Intapp serves in legal, accounting, investment banking, consulting, and private capital, operate in highly regulated, relationship-intensive markets. Understanding those markets deeply is not background context; it is the job. What You Will Gain At Intapp, you’ll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You’ll be part of a growing public company, with a modern work environment that’s connected yet flexible and where your professional growth and well-being are top priorities.  We’ll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork. Here, you will have the opportunity to: Expand Your Skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career. Enjoy Where You Work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day. Support What Matters Most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family.  Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about. Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of. #LI-AS1 Your actual base salary will be determined by factors such as relevant experience, geographic location, and internal equity. In addition to base salary, variable compensation and equity may also be included. Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers. Additional Locations: US UT Remote, US AZ Remote, Remote (United States), US CO Remote, US OR Remote, US CA Bay Area Remote, US WA Remote, US CA Remote