DevOps - Intact Lab at Intact Ventures in Montreal, Quebec, CA

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to): 80,700 - 98,700

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 10%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

The DevOps will be responsible for overseeing the installation and maintenance of Intact Lab runtime environments across multiple data centers and cloud solutions. This role is integral in ensuring the high availability, scalability, and performance of the platform, as well as implementing automation and effective monitoring strategies. The role also includes participating in a 24/7 on-call support rotation to maintain system operability and continuity.

What you'll do here:

• Manage the installation and maintenance of Openshit Clusters across multiple on premise data centers, ensuring seamless operations and deployments.
• Manage the deployment and maintenance of AWS resources, ensuring seamless operations and deployments.
• Ensure high availability, scalability, and optimal performance of on premise runtime environments to meet business and user demands.
• Implement and maintain comprehensive monitoring, logging, and alerting solutions to proactively identify and address issues.
• Automate infrastructure provisioning and management to enhance efficiency and reduce manual intervention using leading automation tools.
• Troubleshoot and resolve runtime issues promptly to minimize downtime and maintain service reliability.
• Participate in a 24/7 on-call support rotation to ensure continuous system operability and address critical issues as they arise.

What you bring to the table:

• Expertise in ensuring system availability, scalability, and performance, with a focus on delivering uninterrupted services.
• Proficiency in using monitoring, logging, and alerting tools to maintain high visibility into system operations and preemptively identify potential issues.
• Skills in infrastructure automation, including scripting, Ansible, Terraform and use of CI/CD pipelines to streamline operations.
• Proven ability to troubleshoot and resolve technical issues efficiently, reducing mean time to recovery (MTTR).
• Knowledge of Kubernetes (k8s) / Openshift for container orchestration and GitHub action for automatic deployment.
• Knowledge of SysAdmin / VM Management.
• Knowledge of network concepts / Routing / Firewall basics
• Strong on‑premise/data center SRE experience with OpenShift and Kubernetes
• Bilingualism (French/English) - Need to interact on a regular basis with colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team. We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.