Part Time Account Assistant - Shared Services at Insurance… · Longwood

Summary: Insurance Office of America is seeking a Part Time Account Assistant in Shared Services. The role involves assisting the account team with administrative tasks, ensuring accuracy in policy processing, and providing excellent customer service. Responsibilities: - Assist with general office tasks and administration - Assist with endorsements, audits, cancellations, reinstatements, and policy releases - Prepare check requests, invoices, finance agreements, summaries, loss runs, MVRs, ID cards, certificates, and binders - Maintain accurate and up-to-date data in agency systems - Ensure timely completion of tasks and activities - Keep the account team informed of workload status and any issues - Provide proactive and responsive service - Ensure productivity and quality standards are met - Participate in team building and promote a positive work environment - Seek and adopt best practices - Adhere to company policies and procedures - Enhance technical skills and industry knowledge - Foster positive relationships with colleagues and leadership - Perform additional tasks as assigned - Demonstrate integrity and leadership Required Qualifications: - 1+ years' experience in customer service, industry experience preferred - Exceptional customer service, communication, multitasking, and organizational skills - Proficiency in MS Office (Outlook, Word, Excel) - High School Diploma (or equivalent) Required Skills: MS Office, Microsoft Outlook, Microsoft Word, Microsoft Excel Benefits: Competitive salaries and bonus potential, Company-paid health insurance, Paid holidays, vacations, and sick time, 401K with employer match, Employee stock plan participation, Professional growth and career progression opportunities, Respectful culture and work/family life balance, Community service commitment, Supportive teammates and a rewarding work environment