Finance Administrator at Insite Energy in Peterborough, England, GB

About the role

Join a team where your attention to detail and commitment to doing things properly really matter.

In this role, you’ll help manage the movement of client funds, making sure information is recorded correctly and processes run as they should. You’ll support residents and clients with their queries, prepare reconciliations and reports, and contribute to month‑end activity that keeps the wider business on track. You don’t need to be a finance expert, what matters most is your ability to follow processes, stay organised and work well with others.

If you enjoy being part of a team that values accuracy, communication and steady hands, you’ll feel right at home here.

Duties and responsibilities:

• Processing receipts from residents

• Processing payments to clients

• Producing offset reports, account reconciliations, client fund reconciliations

• Supporting with management of client and resident queries

• Processing refund requests through multiple platforms, ensuring all accounting records are accurate

• Generating sales invoices for metering, billing and reporting services, and for additional services

• Input to the finance month end process

• Analysis of billing data and production of reports for metering and billing, and adhoc activity

• Cover for colleagues within the finance team where required

Working hours and location:

• 37.5 hours per week Monday to Friday 09:00 to 17:30

• Office location: Stuart House, Peterborough (PE1 5DD)

Benefits:

• Salary: £26,328 per annum.
• Holiday Allowance: 26 days of holiday per year (including birthday leave) plus English bank and public holidays, plus an additional day of Birthday leave.
• Pension Scheme: Employer pension contribution matched at 4%.
• Employee Assistance Programme (EAP): Free, confidential support available for personal and professional challenges.
• Corporate Social Responsibility (CSR) Programme: "DO RIGHT WITH INSITE" provides up to 2 paid days off per year for volunteering with company-led initiatives. Additional information can be viewed here
• Social Events: Regular company social events, including an annual Summer Party and Christmas Party.
• This benefits package offers a vibrant and supportive work environment, with opportunities for professional growth, work-life balance, and community engagement.

About Insite

Established in 2009, Insite Energy is a dynamic, fast-growing company that provides services to heat network suppliers in the UK. The services provided include metering & billing of residential customers, the installation (and retrofit) of credit billed and pay-as-you-go equipment, and ongoing maintenance and management of the heat network schemes.

We pride ourselves on our commitment to working as one team to put the customer and client first, delivering a reliable, competitive, and professional service. We are tireless in our efforts to be the best at what we do, which is reflected in our Trustpilot rating. With just over 90 current employees, we are small but mighty, delivering more by working together.

At Insite Energy, we embrace diversity and inclusion. We value all backgrounds, identities, and experiences. We're committed to providing equal opportunities for all and offering reasonable adjustments to ensure accessibility and inclusivity throughout the application process and in the workplace.

Our Values:

Community

Innovation

Excellence

Sustainability