Assistant General Manager at InnVentures in Independence, OH

ASSISTANT GENERAL MANAGER Requisition Post Information* : Posted Date 6 hours ago(7/9/2026 2:18 PM) Job ID 2026-79931 Property Residence Inn Cleveland Independence Job Location : Location US-OH-Independence External Category Hotel Management Compensation Minimum USD $45,000.00/Yr. Compensation Maximum USD $60,000.00/Yr. INNVENTURES OVERVIEW Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation’s largest REIT’s and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we have established proven methods of management, development, and revenue maximization resulting in a trusted acumen for operating major hotel brands. LOCATION Residence Inn Cleveland Independence, OH OVERVIEW Apply your leadership skills and ability to inspire others to create memorable experiences! As an Assistant General Manager, you play a vital role in sustaining our shared values and culture at your hotel. You will support, guide and mentor your hotel team and leading by example, you will champion them to provide great service for our guests resulting in great financial performance for our owners.   We offer eligible employees a number of benefits to enhance their health and well-being: • Group insurance, including medical, dental, vision and company-paid life insurance • Paid time off • Company-matched 401(k) plan • Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account • Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! • Get paid daily RESPONSIBILITIES • Interview, hire, train, support, coach and mentor various departments and teams. • Champion great service and empower employees to take care of our guests. • Cultivate relationships with guests to develop loyalty and maintain a high level of satisfaction. • Apply problem solving skills to resolve guest and/or employee issues to their satisfaction. • Monitor daily tasks to ensure that all standard operating procedures are followed. • Assist with benefits administration, payroll and other human resources tasks including employee recognition and celebrations. • Support and contribute to the proactive sales efforts of the sales team on a continual basis. • Ensure that proper emergency procedures are communicated and followed, when necessary. • Conduct property inspections to ensure the hotel is a clean, safe and secure environment. • Plan for success and improvement with staff meetings, action plans and daily huddles. • Support and fill in for the General Manager when needed. QUALIFICATIONS • At least 2-3 years progressive experience in a hotel. Bachelor's Degree preferred. • Long hours sometimes required. • Maintain a warm and friendly demeanor at all times. • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Attend all hotel required meetings and trainings. • Participate in M.O.D. coverage as required. • Maintain high standards of personal appearance and grooming, which include wearing nametags. • Comply with InnVentures Standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to maintain confidentiality of information. • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. • Perform other duties as requested by management. OPTIONS Apply for this job onlineApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed InnVentures IVI is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements. The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law. Application FAQs Software Powered by iCIMS www.icims.com