Platform Solutions Manager, Paid Social at Innovid in New York, NY

Summary: Innovid is the leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences. The Platform Solutions Manager will assist clients with executing their paid social ad accounts, provide detailed strategy for their business outcomes, and aid in training to use the platform. Responsibilities: - With social media planning & execution knowledge - develop knowledge of Mediaocean solutions, customer environments and associated business practices - Build subject matter expertise to help fill customer knowledge gaps, guide customers to the use of self-help resources, and reduce support dependence - Communicate frequently and effectively with Platform Solutions team members regarding customer activities - Platform activation, planning, pacing/optimization, and reporting for select group of clients - Ensure client KPIs are achieved or exceeded - Participate in mitigating potential customer risks and escalations - Participate in client platform onboarding and training Required Qualifications: - Prior experience in an agency or related software/applications - 1-3 years of experience in a customer-facing role - Paid social media planning & activation experience - Proven ability to manage and execute multiple projects simultaneously - Demonstrated ability to manage competing priorities and tackle issues with a sense of urgency while maintaining professionalism and accuracy - Excellent attention to detail; proven planning and critical thinking skills Required Skills: Paid social media planning, Paid social media activation, Mediaocean solutions knowledge, Client platform onboarding, Customer-facing software/applications experience, Project management Benefits: Open Paid Time Off (PTO), Flexible schedule, Company holidays, Paid parental leave, Competitive salary, Full benefits package, Referral bonuses, Recognition awards, 401(k) with company match, Company HSA contribution up to $2,400, Medical/Dental/Vision/Pharmacy, Health Savings Account (HSA)/Flexible Spending Account (FSA), Mental health support, Life & Disability insurance, Family planning & fertility benefits, Pet insurance, Legal & ID theft protection, Retirement planning, Medicare assistance, Employee Assistance Program (EAP), Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social), Opportunities to compete in companywide health challenges with prizes, Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer & donation opportunities, Innovative and collaborative work environment, Offices in major cities around the world, Unlimited snacks, Cross-company collaboration unlike anywhere else