Client Success Intern at Innovid in NY / Chicago

Summary: Innovid is a company focused on helping clients achieve measurable outcomes through their platform. As a Client Success Intern, you will participate in rotational experiences, assist with client-facing strategies, and work on a final project to present to senior management. Responsibilities: - Participate in a CS “boot camp” session to learn the ropes - Perform customer/vertical market research and analysis - Assist with daily tasks such as strategy mapper development, weekly QA reporting, meeting notes and more - Sit in on client meetings to shadow CS leads - Research key decision makers at your assigned account - Anticipate customer needs and develop a pitch deck that clearly ties Innovid solutions to client business goals, including use case examples and a proposed growth strategy - Present your analysis and strategic recommendations to senior leadership, demonstrating how your ideas would drive client impact and growth. (final project) Required Qualifications: - Bachelor's degree in Marketing or a related field (expected by May 2026) - Excellent written and verbal communication skills - Foundational understanding of the digital media ecosystem - Proficiency in Excel, including pivot tables and VLOOKUPs - Familiarity with Google Workspace and Microsoft platforms (e.g., Google Drive, SharePoint) - Passion for marketing, advertising, and digital technology - Strong problem-solving skills and a collaborative, team-oriented mindset - Ability to thrive in a remote work environment - Highly organized, detail-oriented, and self-motivated - Intellectual curiosity with an analytical mindset and interest in learning how technology and data drive marketing outcomes Required Skills: Digital media ecosystem, Excel, Pivot tables, VLOOKUP, Google Workspace, Microsoft SharePoint, Analytical mindset Benefits: Flexible hybrid schedule, Company holidays, Unlimited snacks and free breakfast and lunch on select days in New York and Chicago offices, Professional development with a dedicated Talent Development team, Employee Resource Groups (ERGs), Philanthropy & awareness programs, Mentorship programs, In-office and virtual events & celebrations, Various volunteer opportunities, Innovative and collaborative work environment