Manager People Systems and Analytics at Inkomoko · N'Djamena

ABOUT INKOMOKO

Inkomoko supports entrepreneurs to grow their businesses in order to improve livelihoods, create jobs, and help communities thrive.

In 2025, Inkomoko was listed by the Financial Times as the 8th fastest-growing company in Africa, supporting entrepreneurs across East and Central Africa to grow thriving businesses and build inclusive, resilient economies.

Founded in 2012, Inkomoko has worked with more than 100,000 entrepreneurs, including thousands of refugee entrepreneurs. Inkomoko provides a combination of training, consulting, access to finance, and market-level systems change. We are the largest investor to refugee entrepreneurs in Africa.

Inkomoko has 800+ staff in 50 offices across Chad, Ethiopia, Kenya, Rwanda, and South Sudan. Through Inkomoko’s 2030 strategic plan, we are adding 3 additional countries to serve more than 550,000 entrepreneurs and growing our $30M loan fund to impact 7M lives.

INKOMOKO VALUES

All staff at Inkomoko are connected to a shared set of organizational values:

• Purpose: be solutions-oriented, produce high-quality work, be a global leader.
• Achievement: push yourself to reach beyond what you previously thought possible.
• Improvement: be humble, engage in continuous growth through open & accurate feedback.
• Bravery: willing to take risks, create a safe space for others, be compassionate, inclusive.
• We Eat Goat: we celebrate success and support each other in hard times. We do this work together in the spirit of turikumwe, tuko pamoja, abren nen, urang babarengan.

Inkomoko is an affirmative action/equal opportunity employer. Refugees, women, and persons who reflect the diverse communities we serve are strongly encouraged to apply.

THE OPPORTUNITY & RESPONSIBILITIES

Reporting to the VP Talent, the Manager – People Systems & Data Analytics will lead the management, optimization and continuous improvement of Inkomoko's People systems while driving a data-informed approach to talent and workforce decisions.

The role is responsible for ensuring the integrity, security and effectiveness of HR technology platforms across multiple countries and transforming People data into actionable insights that support strategic decision-making. Working closely with country teams and leadership, the Manager will champion digital transformation, workforce analytics and process improvement to enable a high-performing, scalable People function.

Key Responsibilities:

People Systems & Technology

• Lead the administration, optimization and continuous improvement of People systems, including HRIS, ATS, performance management and learning platforms.
• Partner with IT and vendors to implement system enhancements, integrations and new technology solutions.
• Ensure systems are secure, user-friendly and support business growth across all countries.

People Analytics & Reporting

• Develop and maintain executive dashboards, workforce metrics and People reports.
• Analyze workforce trends and provide insights to support strategic decisions across recruitment, performance, retention, succession planning and organizational effectiveness.
• Produce accurate reports for leadership, Board and donor reporting requirements.

Data Governance & Quality

• Establish and maintain high standards of data quality, governance and reporting consistency.
• Ensure People data is accurate, complete, secure and compliant across all systems.
• Lead regular audits and data validation processes.

Process Improvement & Digital Transformation

• Identify opportunities to streamline People processes through automation and technology.
• Lead initiatives that improve efficiency, employee experience and operational effectiveness
• Standardize systems and reporting practices across countries.

Stakeholder Support & Capability Building

• Act as the regional subject matter expert on People systems and analytics.
• Train and support People and Culture teams and managers on system use, reporting and data management.
• Build strong partnerships with internal stakeholders and external system providers.

For this role, the successful candidate will have these qualities:

• Bachelor's degree in Information Systems, Human Resources, Business Analytics, Computer Science or a related field.
• Minimum of 5 years' experience managing HR systems, workforce analytics or People technology, preferably in a regional or multi-country environment.
• Experience implementing or administering HRIS, ATS and other HR technology platforms.
• Strong analytical capability with experience developing dashboards and translating workforce data into business insights.
• Advanced Excel skills and experience using reporting and visualization tools such as Power BI (or similar). Experience with SQL is an advantage.
• Strong understanding of data governance, data quality and information security.
• Excellent project management, stakeholder management and communication skills.
• Ability to work effectively across diverse cultures in a fast-paced, high-growth organization.

COMPETENCIES

For this role, the successful candidate will have these competencies

Technical Competencies

• HR Systems & Technology Management
• Workforce Analytics & Reporting
• Business Intelligence & Dashboard Development
• Data Governance & Quality Management
• Process Improvement & Automation
• Project Management
• Data Visualization (Power BI or equivalent)

Core Competencies

• Analytical Thinking
• Strategic Problem Solving
• Digital Mindset
• Business Partnership
• Continuous Improvement
• Collaboration & Influence
• Results Orientation

WHAT YOU’LL GET

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes a great working environment and competitive compensation:

• Competitive salary, and potential performance-based bonus
• Benefits including health insurance, annual leave, staff savings program, parental leave for men and women, sabbatical program, and more.
• Incredible company culture, including deep investment in your learning and growth, and opportunities for career growth;
• Opportunity to work with a talented team of professionals across the region;
• Ability to make a significant social impact and contribute to economic growth;

TO APPLY If you’re excited about this role, please submit your application through the jobs portal.

Tell us about what you’ll bring to this growing company. Application Deadline is Friday 3rd July 2026.

Inkomoko is committed to justice, diversity, equity and inclusion. As we seek to reflect the communities we serve, refugees and women are strongly encouraged to apply. As a company we have policies that ensure fair treatment in the application process.

NB: Only shortlisted candidates will be contacted. Employment is conditional upon successful background checks and other verification as needed.

All offers of employment will be subject to satisfactory references and background screening checks. Inkomoko also participates in the Inter- Agency Misconduct Disclosure Scheme , In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual misconduct, fraud, or abuse. By applying, the job applicant confirms his/her understanding of these recruitment procedures.