Field Service Representative at Inizio in New York City, NY

Field Service Representative Location: New York, NY Inizio Engage is building a nationwide Field Service team to support a leading biotechnology company with an innovative migraine treatment portfolio. This field-based role supports healthcare providers by reinforcing product access pathways, strengthening specialty pharmacy connectivity, and executing approved commercial initiatives within assigned territories. While closely aligned to commercial strategy, this is not a traditional quota-carrying sales position. This is your opportunity to join Inizio Engage and represent a top biotechnology company advancing care for patients living with migraine. What’s in it for you? Competitive compensation Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions Employee discounts & exclusive promotions Recognition programs, contests, and company-wide awards Exceptional, collaborative culture Best Places to Work in BioPharma (2022, 2023, & 2025) Certified Great Place to Work (2022, 2023, & 2025) What will you be doing? Support brand initiatives focused on optimizing product acquisition through specialty pharmacy distribution. Engage healthcare professionals to understand current prescribing pathways, identify access barriers, and reinforce appropriate product availability channels. Maintain an expert understanding of the migraine product portfolio, disease state, patient education resources, and market dynamics. Execute the approved strategic call plan to support territory objectives. Analyze prior customer interactions and available data to tailor engagement approaches for each account. Collaborate cross-functionally to prioritize opportunities and coordinate local execution. Reinforce the benefits of specialty pharmacy networks in supporting patient access to migraine therapy. Utilize effective interaction techniques including pre-call planning, focused messaging, productive questioning, and clear call summaries. Share information on approved patient and provider support resources. Complete all required call documentation and reporting in accordance with program procedures. Participate in all required training sessions and complete compliance training within established timelines. What do you need for this position? Bachelor’s Degree preferred Minimum 2 years of relevant experience such as: Pharmaceutical Sales Experience Medical/Medical Device Sales Experience Professional Sales or Promotional Activity Small Business Owner or Entrepreneurial experience Marketing, Customer Service or Account Management Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT) Educator (e.g., Teacher, Principal) Full Time Military experience Must live within 25 miles of the border of the territory Willingness to travel Valid US driver’s license and driving record in compliance with company standards About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. To learn more about Inizio Engage, visit us at: https://inizio.health/ Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.