Regional Director at Ingeus in Croydon, England, gb

Company Description

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives

Job Description

Regional Director - Connect to Work (South London)

Location: South London (with travel across the contract area and occasional UK travel)
Contract: Full Time, Permanent
Salary: £65,000 -£70,000 dependant on experience

Lead a Transformational Employment Programme

At Ingeus, we believe in creating opportunities that change lives. We're looking for an exceptional Regional Director to lead the delivery of our Connect to Work programme across South London.

This is a high-profile leadership role responsible for ensuring the successful delivery of a complex, multi-partner contract that supports people with disabilities, health conditions and other barriers to employment into sustainable, meaningful work.

As Regional Director, you will provide strategic and operational leadership across the region, driving performance, quality, compliance and continuous improvement whilst creating an inclusive, values-led culture where colleagues, partners and participants can thrive.

What You'll Be Doing

As the senior regional lead, you'll be accountable for:

Contract Delivery & Performance

• Leading end-to-end contract delivery across South London.
• Delivering against participant engagement, job outcome, sustainment and progression targets.
• Ensuring contractual, financial, quality and social value objectives are achieved.
• Providing assurance to commissioners, stakeholders and senior leadership teams.
• Leading recovery and improvement plans where required.

Strategic Leadership

• Translating contract requirements into clear operational plans and priorities.
• Driving a high-performing culture focused on accountability, collaboration and results.
• Leading regional governance, risk management and operational excellence.
• Representing Ingeus at strategic forums, partnership boards and contract reviews.

Quality & Service Excellence

• Ensuring delivery aligns with Individual Placement and Support (IPS) and Supported Employment Quality Framework (SEQF) principles.
• Embedding person-centred approaches that support participant choice, accessibility and inclusion.
• Maintaining oversight of service quality, fidelity and continuous improvement activities.
• Using insight, data and customer feedback to enhance service delivery and outcomes.

People Leadership

• Leading, developing and inspiring a diverse regional leadership team.
• Creating a culture that lives Ingeus values and promotes inclusion, innovation and accountability.
• Supporting the development of managers, Team Leaders and Employment Specialists.
• Driving workforce planning, talent development and succession planning.

Partnerships & Stakeholder Management

• Building strong relationships with local authorities, DWP, NHS partners, employers, community organisations and skills providers.
• Developing partnerships that strengthen referral pathways and improve participant outcomes.
• Leading employer engagement strategies that support inclusive recruitment and sustainable employment opportunities.

Commercial & Financial Accountability

• Managing contract budgets, forecasts and resource planning.
• Monitoring financial performance and taking action to address variances.
• Overseeing supply chain and delivery partner performance, quality and compliance.
• Ensuring value for money and commercial sustainability across the region.

What We're Looking For

We're seeking a proven senior leader with the ability to deliver results through others, influence at executive level and build strong partnerships across complex stakeholder environments.

Essential Experience & Skills

• Significant senior leadership experience within employment, skills, health, welfare-to-work or public service programmes.
• Experience leading large, multi-site operations with full performance and financial accountability.
• Strong understanding of contract management, governance and service improvement.
• Commercial and financial management expertise, including budgeting and forecasting.
• Experience managing subcontractors, delivery partners or supply chains.
• Strong analytical capability with the ability to use performance data to drive decisions.
• Excellent stakeholder engagement and influencing skills.
• A commitment to inclusive leadership and delivering excellent customer outcomes.
• Sound understanding of safeguarding, equality, data protection and compliance.

Why Join Ingeus?

At Ingeus, you'll have the opportunity to lead a service that makes a genuine difference to people's lives every day. You'll work alongside passionate colleagues and partners who share a commitment to helping individuals overcome barriers and achieve sustainable employment.

Additional Information

This role requires regular travel across South London and occasional travel elsewhere in the UK, including overnight stays when required.

Employment is subject to:

• Satisfactory employment references
• A satisfactory DBS check
• Proof of right to work in the UK

If you're an ambitious senior leader with a passion for delivering outstanding public services and improving employment outcomes, we'd love to hear from you. Apply today and help us transform lives through meaningful work.

Qualifications

• Knowledge of Connect to Work, IPS, SEQF or comparable supported employment models.
• Experience working with local government, DWP, NHS systems or accountable bodies.
• Degree-level qualification or equivalent professional experience.
• Relevant programme, contract or supported employment qualifications.
• Experience supporting external quality or fidelity reviews.

Additional Information

At Ingeus, we’ve spent time listening to our employees to build our benefits package;

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us careers@ingeus.co.uk to discuss how we can support you

Please note, if we receive a high volume of applications, the role may be closed early.