Job Search Coordinator at Ingeus in London, England, GB

Company Description

Ingeus is a leading human services provider helping people, business and communities thrive through employment, skills and health & wellbeing services. We are a trusted partner to government and industry delivering services that create positive social impact and transform lives.

Job Description

Job Search Coordinator

Salary: £32,728 pro rata (£19,636.60)

Hours: Part Time Monday Friday 9:30am -2:30pm

Location: Tower Hamlets Office

Are you passionate about making a difference and creating positive social impact? As a Job Search Coordinator, you'll play a transformational role in delivering job search support sessions. You'll ensure participants make quality applications tailored appropriately to enable them to gain sustainable employment, addressing complex and varied challenges along the way.

What you’ll be doing:

• Deliver job search support sessions with participants ensuring they make quality job applications to gain sustainable employment
• Provide job search support, guiding participants to register on appropriate jobs boards and ensuring their digital profiles are up to date and visible to employers.
• Create job search sessions on our CRM system and promote within the team to ensure maximum attendance to sessions
• Meet and exceed all monthly performance targets and Key Performance Indicators, seeking feedback and input to continuously improve and deliver strong outcomes for our participants and commissioners.
• Building effective and positive relationships and working collaboratively with participants and Restart Advisors in the team
• Maintaining accurate electronic participant records that reflect the broad spectrum of support offered, from coaching through to employment placement, within the required timescales and to the required standards
• Keep up to date with local labour market information including where hidden employment opportunities can be found, local recruitment practices

Qualifications

You will Require:

• Experience working in very busy environments
• The ability to motivate, inspire, and challenge participants to achieve their fullest potential
• Strong experience in delivering against and exceeding performance targets and engaging participants in personal growth and mindset transformation driving positive change
• Exceptional communication skills—inspire and influence participants while addressing their diverse needs with flexibility, robustness and creativity, as well as contacting employers and other external stakeholders to identify opportunities for participants
• Flexible and creative in solving complex challenges
• High-level digital literacy
• Excellent organisational skills—able to manage a varied caseload and deliver exceptional support while juggling multiple priorities
• Knowledge of the labour market, wider provision, and stakeholders local to the area in which you are applying.

Additional Information

At Ingeus, our culture is built on treating everyone with dignity, ensuring every individual feels valued, respected and recognised for their contribution.

As a Disability Confident Employer, we understand that everyone’s journey is different, and we’re committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments—whether that’s help with the application, interview format, or anything else—we’re here to listen and work with you to find the best approach. Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don’t hesitate to contact us to discuss how we can support you.

Please note, we may shortlist and conduct interviews before the closing date and we may close this role early if we receive enough applications.