IT Risk Expert at ING in Madrid, Community of Madrid, ES

At ING Hubs Spain we are looking for a IT Risk Expert

Your role and work environment:

We are looking for a talented and enthusiastic IT Risk Expert (second line of defense role) to join our ING Hubs Spain Team.

As an IT Risk Expert, you will sit at the intersection of technology, regulation, and business strategy – helping ING manage information and technology risks at scale across multiple countries. This is not a checkbox compliance role. You will advise senior stakeholders, shape risk decisions, and influence how technology risk is managed across ING.

Your Impact:

You will be part of international Information Risk Management (IRM) team, supporting ING entities across Europe (including Netherlands, Belgium, France, Italy, UK, and WB) and the Global Information & Technology Risk department. Your work directly strengthens ING’s resilience, security posture and regulatory readiness.

You will:

• Act as a trusted IT Risk advisor to IT leaders and business management
• Translate complex technology risks into clear, actionable insights for decision-makers
• Influence how ING designs and operates its Information & Technology Risk framework

Your Key Responsibilities:

• Provide hands-on Information Risk Management (IRM) support to local and global IRM officers and IT stakeholders
• Perform risk analyses, risk papers, and executive-level reporting (strategic and ad-hoc)
• Challenge, review, and improve risk controls through QA reviews and oversight activities
• Participate in, challenge, and periodically report upon the IT risks of key strategic ING programs and projects
• Monitor external/internal developments (regulatory, technological, threat landscape), assess their impact on ING and translate these pro-actively into IRM mission, vision and strategy
• Support the IRM Leadership (Local, Global and Hubs Leads) with research, fact finding, collecting evidence and risk assessments
• Contribute to the development and maintenance of ITR frameworks, standards, procedures, and methodologies
• Support regulatory interactions and follow-ups (e.g ECB, audits, regulatory change initiatives)
• Help design and deliver training and awareness for Non-Financial Risk colleagues

What are we looking for?

We are looking for someone who is confident, analytical, and comfortable challenging the status quo.

You likely have:

• Solid experience in Information/IT Risk Management/Cyber Security, IT Governance, or Technology Risk
• Deep understanding of IT security, risk management processes, Availability, Integrity, and Confidentiality of information and systems
• Experience advising stakeholders on complex risk topics
• Strong analytical and writing skills – you can turn complexity into clarity
• Knowledge of GRC frameworks and compliance standards (ISO/IEC 27001, NIST CSF, NIS2, SOC ½)
• A proactive mindset: you don’t just identify risks; you help solve them
• The confidence to challenge risk decisions constructively - You are able to deal with and advise on complex and difficult matters that are a major concern to senior management of ING Bank and its branches
• Proven stakeholder management and engagement skills
• Good presentation skills

You will get extra points for:

• Certifications such as CISM, CRISC, CISA or equivalent
• Data analytics and PowerBI skills are a plus
• Experience with DORA, EU AI Act

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

Be flexible my friend.

Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing.

Restaurant card.

So that thinking about what to have for lunch doesn’t take up your time or your cravings.

Our house will be your home.

In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!

Health insurance.

For you and all your family (spouse/partner and children).

Life insurance.

We help you protect what matters most to you.

Flexible remuneration.

In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…

Transport allowance.

It doesn't matter where you live, we’ll help you get to the office.

Pension plan.

You can benefit from our pension plan after 1 month with us!

Discover ING Hubs Spain

We’re building something exciting—and we want you to be part of it.

ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain.

What makes us different?

We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology.

We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries.

We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working.

Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact.

At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning.

We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we’re looking forward to meeting you.

#LI-DNI