IT Integrator at ING in Makati, Metro Manila, Philippines

ING Hubs Philippines is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same.

At ING our purpose is to empower people to stay a step ahead in life and business. We believe that sustainable progress is driven by people with the imagination and determination to make a better future for themselves and those around them.

ING is changing what banking is. For you, that means plenty of opportunities for personal growth in a continuously evolving environment. If this is the environment you thrive in, then apply and join us in changing the future of banking!

The opportunity

ING Wholesale Banking TECH is looking for an experienced IT Project Manager to join our Lending, CMA and SSG department to step into IT Integrator role. ING’s goal is to enable people to “do their thing” and empower them to stay a step ahead in life and business. We are one of the largest banks in Europe and we are continuously evolving to become one of the most innovative companies in the banking sector using proven and art of the state technology.

The department is servicing three ING WB business departments:

• Lending, being on a mission to become fully digitized and data led, enhancing the experience of our clients and our employees. Lending is the core of ING’s lifeline. Hence also the driver in ING’s transformation journey.
• Capital Market Advisory (CMA) is enhancing our ability to compete more effectively in clients' boardrooms for high-value fee and advisory services. We are also aligning our internal capabilities to accelerate capital velocity. CMA encompasses Corporate Finance, Global Capital Markets, Corporate Investments, Acquisition Finance, and the Loan Distribution Group.
• Sustainable Solutions Group, enhancing sustainability efforts and delivering superior solutions to clients. This initiative consolidates various sustainability functions to drive systemic change and reinforce ING’s position as a sustainability leader.

In our urge to make complex business processes simple, reusing data, following the patterns it provides and predicting the investments we make in our clients, is key. We are tackling fundamental, high impact solutions in the financial services industry. We are talking of game changers.

The team

Together with other IT Integrators you form a Chapter with the purpose to improve continuously and extend our expertise and to coordinate delivery of complex solutions going beyond the scope of a Product and Tribe.

IT Integrators work in close collaboration with internationally diversified Squads over the complete Lending, CMA, SSG portfolio.

Roles and responsibilities

Wholesale Banking works conform Agile principles in self-organizing teams. Important aspects of this way of working are initiative, flexibility, continuous development, continuous improvement and active and positive collaboration with other teams. In other words, assignments for an IT Integrator are diverse and the role description is not always 100 percent clear; this is where your project management skills/experience come in; understand what is needed from you to facilitate squads, management and stakeholders in delivering overarching Themes/Epics/Features, so ... you take things on and make them happen!

Your key responsibilities:

• Take responsibilities and accountabilities on the end-to-end feature journey – design and implementation
• Ensure there are clear business requirements in cooperation with Customer Journey Expert/IT Business Analyst.
• Ensure the design is created by the Solution Architect and aligned with the Domain Architect.
• Create Feature planning, establish cooperation cross Squads and plans Feature delivery; herewith maintaining close relationship with (business) counterpart(s).
• Review technical solution directions and technical dependencies drafted in the Epic in coordination with the Business Analyst, the Domain Architect and relevant Squad members, using in-depth IT/application knowledge.
• Facilitate end-to-end testing, ensuring the delivered Feature works as designed and as per the business requirements.
• You make sure all aspects of Non-Financial Risk and IT Security are met.
• Have a cross-domain view and identify the needs and dependencies of stakeholders across Tribes or domains to enable business and IT in slicing Epics into Features.
• Identify which Squads/Teams/specialists to involve in the Agile build cycle.
• Challenge and advise Product Owners on Feature dependencies and priorities and backlog alignment of individual Squads.

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Your profile (Desired Skills & Experience)

• Bachelor's or master's degree.
• You are a natural team player who forms relationships based on social skills rather than hierarchical structure.
• Close cooperation with your fellow IT Integrators, architects, management, and the DevOps squads is your greatest achievement.
• You are an energetic and proactive person with a passion for how to use the right tools and techniques for the environment and a positive, “Do it-Try it-Fix it” mentality.
• You are eager to align with management, architects, and squads to implement solutions and roadmaps that are safe, robust, and maintainable
• You can work and bring together multiple stakeholders; you are flexible enough to zoom in and out based on the context so being able to handle both details as well as big picture overview.
• You must have experience managing features end to end in an Agile organization.
• You are able to define end to end planning and end to end business processes in a vast change initiative with a complex IT application landscape.
• You show strong interest in wholesale banking digital solutions and communicate effectively with non-technical business colleagues.
• Curiosity is one of your strongest qualities. You are passionate about generative AI, stay well informed about developments in the field, and understand how to apply it to both personal and business productivity.
• You are passionate about IT Architecture, and you are curious on the latest technologies.
• You are comfortable with topics such as Non-Financial Risk, IT Security and IT Run aspects.
• You have knowledge on cyber security, data and privacy.
• You are well versed with ITIL processes.
• Experience/affinity with Wholesale Banking is a pre
• Excellent oral and written command of English