Global Head of Security Detection and Response at ING · Madrid

Global Head of Security Detection and Response
Location: Madrid (Hubs Spain)
Global Head of Security Detection and Response
As Global Head of Security Detection & Response (SDR), you will lead one of the most critical cybersecurity capabilities within ING’s Global CISO organization. At a time when cyber threats are becoming more sophisticated, regulatory expectations are increasing, and digital transformation continues to accelerate, you will play a pivotal role in protecting ING, its customers, and its reputation. You will shape the future of threat detection and response by driving innovation, leveraging advanced technologies such as AI and machine learning, and ensuring the bank can rapidly identify, contain, and recover from cybersecurity threats and incidents. This is a unique opportunity to influence ING’s global security strategy while leading a highly visible function at the forefront of cyber defense.
Your role and work environment:
The Team
Security Detection & Response (SDR) is a key delivery tribe within Global CISO, responsible for safeguarding ING against an ever-evolving cyber threat landscape. The team brings together expertise across Detection Monitoring & Models, Next-Gen AI-Driven Detection, and the Security Operations Center (SOC), creating a comprehensive end-to-end capability for threat identification, analysis, and response. Through advanced monitoring, threat intelligence, and cutting-edge detection technologies, the team continuously works to identify anomalies and malicious activity across the enterprise. SDR’s mission is to detect and neutralize threats as early as possible, enabling secure, resilient, and trusted banking services for millions of customers worldwide.
This role functionally reports to the Deputy Global CISO within Global CISO organization.
Your key responsibilities
Translate Global Cyber Security strategy into an SDR strategy and roadmap, driving execution, transformation, and transparent progress reporting.
Ensure the effectiveness, resilience, and continuous evolution of SDR services, processes, and capabilities to address emerging threats, risks, regulatory requirements, and technology trends.
Embed security into ING’s business and technology strategy, enabling secure innovation and sustainable growth.
Lead a global organization of Product Owners, Process Managers, and Service Managers, fostering a high-performing culture through talent development, coaching, and leadership excellence.
Act as Chief Product Owner for global SDR services, driving service adoption, standardization, and value realization across ING.
Foster an agile and collaborative operating model, promoting cross-functional alignment, innovation, and continuous improvement across tribes, squads, and chapters.
Manage strategic partners and third-party providers, ensuring strong performance, regulatory compliance, audit readiness, and delivery of measurable business value.
Own the SDR portfolio, budget, and investment priorities, ensuring resources are allocated effectively to reduce cyber risk and maximize value delivery.
Drive measurable risk reduction by defining strategic objectives, key performance indicators, and outcomes aligned with ING’s risk appetite, security priorities, and operational resilience objectives.
What are we looking for?
Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!
Master’s degree in Cybersecurity, Computer Science, Information Technology, Engineering, or a related field.
10–15 years of leadership experience in cybersecurity, information security, fraud management, or related disciplines, ideally gained within large, complex organizations and/or top-tier consulting environments.
Recognized subject matter expertise in cybersecurity, supported by professional certifications such as CISSP, CISM, or equivalent. Additional certifications (e.g., CISA or domain-specific security certifications) are considered an advantage.
Proven experience establishing, transforming, and operating security services and capabilities, including security monitoring, threat detection, incident response, crisis management, threat intelligence, and security operations.
Strong understanding of security data analytics, detection engineering, AI/ML-driven security use cases, and emerging cybersecurity technologies and trends.
Demonstrated success in defining strategic roadmaps and leading large-scale transformation initiatives, delivering measurable business and risk reduction outcomes.
Strong financial and operational management skills, including portfolio management, budgeting, investment prioritization, and value realization.
Good understanding of applicable cybersecurity laws, regulations, risk management frameworks, and regulatory expectations within a regulated industry.
Proven ability to lead, inspire, and develop high-performing multidisciplinary teams, fostering collaboration across organizational and geographical boundaries while driving accountability and continuous improvement.
Exceptional stakeholder management, communication, negotiation, and influencing skills, with a successful track record of engaging executives, board-level stakeholders, regulators, and external partners.
Strong strategic mindset and analytical decision-making capability, able to simplify complexity, challenge constructively, make data-driven decisions, and lead through change.
Excellent written and verbal communication skills in English.
Experience within a highly regulated environment (e.g., financial services, critical infrastructure, telecommunications, healthcare, or similar) is considered a strong advantage.
What do we offer?
The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.
Check out what is waiting for you!
Be flexible my friend.
Our model is all about flexibility and accountability. Keeping both our customers and our colleagues needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing.
Restaurant card.
So that thinking about what to have for lunch doesn’t take up your time or your cravings.
Our house will be your home.
In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more!
Health insurance.
For you and all your family (spouse/partner and children).
Life insurance.
We help you protect what matters most to you.
Flexible remuneration.
In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids…
Transport allowance.
It doesn't matter where you live, we’ll help you get to the office.
Pension plan.
You can benefit from our pension plan after 1 month with us!
Discover ING Hubs Spain
We’re building something exciting—and we want you to be part of it.
ING is launching the new member of ING Hubs in Spain, an integral part of ING in charge of designing and delivering important technological and operational solutions to make banking frictionless for our customers. ING Hubs play a key role in our ‘Growing the difference’ strategy to become the best European bank. This will be our sixth global hub, joining a network of over 13,000 professionals in the Philippines, Poland, Romania, Slovakia, Türkiye and Spain.
What makes us different?
We have a tech-first mindset: We’re not just a bank—we’re a tech company that happens to do banking. Our new hub will be a center of excellence for scalable, fast, and secure technology.
We have global impact: You’ll be working on solutions that serve more than 34 million of customers in over 38 countries.
We are agile: ING was the first bank to adopt agile at scale. We continue to evolve with a collaborative, cross-functional way of working.
Sustainability at the heart of what we do: We have a role to play in defining new ways of doing business that align economic growth with positive environmental and social impact.
At ING, we believe in diversity, inclusion, and belonging. We’re proud of our international teams and are committed to creating an environment where everyone can thrive. We value authenticity, collaboration, and continuous learning.

We’re looking for curious minds, bold builders, and passionate problem-solvers. If you’re looking for a place to find new ways to drive efficiency and provide superior customer value, where your ideas matter, and where you can grow with purpose—we’re looking forward to meeting you.
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