Business Banking Financial Performance Controller at ING · Milan

Job Description:

The Financial Controller for Business Banking will play a key role in supporting the strategic and financial performance of the Business Banking division. Reporting directly to the Head of Business Banking and working in close partnership with the Finance Business Advice team, the role will ensure robust financial management across income, costs, procurement, business cases, and scenario analysis.

This position goes well beyond cost monitoring: it involves end‑to‑end financial ownership, enabling informed decision-making, ensuring financial discipline, and contributing to the long‑term growth and profitability of the Business Banking segment.

Key Responsibilities

• Monitor, analyze, and interpret both income and cost performance of the Business Banking portfolio.
• Provide meaningful insights on revenue streams, pricing, margins, and profitability drivers.
• Perform monthly and quarterly performance reviews, identifying trends, risks, and opportunities.
• Support the Head of Business Banking with forward-looking financial analysis and strategic decision support.
• Lead the preparation of budgets, forecasts, and business plans for the Business Banking division.
• Ensure alignment with overall Finance and organizational guidelines.
• Develop scenario analyses and sensitivity models to support decision-making under different market and build and review business cases for new initiatives, products, and investment proposals.
• Ensure robust financial modelling, clear assumptions, and alignment with strategic priorities.
• Work closely with Finance Business Advice to ensure accurate reporting, alignment of financial methodologies, and consistency in performance measurement, while validating methodology and ensure consistency across Finance.
• Collaborate with the Procurement function to evaluate vendor proposals, negotiate costs, and optimize spending.
• Monitor contractual obligations and ensure compliance with internal procurement guidelines.
• Support cross-functional project teams on financial evaluation and reporting.
• Ensure adherence to internal financial controls, corporate policies, and regulatory standards.
• Contribute to continuous improvement of financial processes, tools, and reporting frameworks.

Requirements

• Bachelor’s degree in Finance, Economics, Accounting, or related field.
• Proven experience (typically 4–7 years) in financial controlling, business partnering, or financial planning & analysis—preferably within banking or financial services.
• Strong financial modelling and analytical skills, with ability to interpret complex data.
• Solid understanding of income dynamics, cost drivers, procurement processes, and business case development.
• Ability to work both independently and collaboratively with cross-functional teams

Skills:

• Strong business acumen and critical thinking.
• Effective communicator with the ability to present insights clearly to senior stakeholders.
• Proactive mindset, able to challenge assumptions and propose solutions.
• High attention to detail, with ability to manage multiple priorities.
• Team-oriented with strong relationship-building skills.

Languages: Fluent in English

Working conditions: Full Time

Duration: Permanent

Location: Milan (hybrid)

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

#doyourthing is our brand direction with us each and every day. It is how we articulate our purpose and our promise to make banking frictionless to the world. ‘do your thing’ is about people being free to live the life they want to live, knowing that they will make their world a little better for it.

Do you think you are "a step ahead"? Apply now!

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Super flexible smart working
• Competitive base salaries and performance based bonuses
• Diverse cultures & Innovative mindsets
• International Environment
• Commitment to sustainability
• Lots of training development opportunities to help you grow
• Lots of moments dedicated to physical and mental well-being
• A special day off when it is your birthday: we call it #doyourbirthday!
• And of course we can’t forget: free water & coffee at the office!

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Job Application Safety Reminder ⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

• Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.
• Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com
• No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.