Administrative Assistant - Paralegal at ING in Belgium

Administrative Assistant - Paralegal Location: Bruxelles Avenue Marnix (ING) A day in the life of a Administrative Assistant - Paralegal As a paralegal officer, you provide high-impact trusted support, combining paralegal expertise, executive level personal assistance, and legal business support, ensuring the smooth functioning of the Legal function and high-quality delivery across legal operations and strategic priorities: Enable legal management to operate efficiently by supporting planning, monitoring, and continuous improvement of internal processes, including supporting the use, adoption, and implementation of (legal) technology and legal operations initiatives. Connect Legal with other business teams by tracking actions, deadlines, and follow-up across legal processes, and acting as reliable point of coordination. Support planning of strategic initiatives, events, offsites and key internal meetings. Act as personal assistant for the Head of Legal, ensuring effective agenda management, prioritisation and follow up. Manage and follow up on confidential correspondence and cases with discretion and accuracy. Organise meetings, prepare documentation and reporting material. Ensure paralegal support by following up on legal correspondence, conducting thorough legal research and assist in drafting legal communications. Support legal budgeting and cost management. Support regulatory and governance approval processes (e.g. signatures, record keeping), assist in maintaining registers & records for the legal team. How to succeed We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. You bring a strong experience in legal support, paralegal work, executive assistance or legal operations and enjoy working in a structured, well‑organised way in direct support of senior stakeholders. You are proactive, solution oriented and able to anticipate needs. You love handling and coordinating multiple priorities. You have strong communication skills in English, Dutch and French. You are proficient in MS 365 applications and easy adopter of new technology. You handle sensitive information with care and take pride in delivering high‑quality support to legal management and other stakeholders, ensuring absolute discretion. You have a collaborative mindset, strong communication skills, work proactively and accurately, and with a strong sense of ownership helping the Legal department deliver consistent, high-quality service to the business. As a paralegal officer, you will have the opportunity to: Work closely in a trusted relationship in direct business and administrative support of the Head of Legal and the legal management team, Operate at the centre of the organisation, with a front‑row view on key legal, governance, and business activities shaping the bank. Get to know the whole bank: build deep organisational insight and visibility by working closely with stakeholders in all business lines, back-office and support functions, contributing where it matters. Continuously strengthen your expertise through access to targeted training, advanced tools, and technology that support professional growth and efficiency. Contribute actively to legal operations and technology initiatives, ensuring the adoption of tools and smarter processes that help the legal department work more efficiently and transparently. The team As a Paralegal Officer, you are a key enabler within the Legal Department at ING Belgium. You support both legal professionals and management in delivering high-quality legal services to the business. Working at the heart of the team, you combine legal operational support, coordination, and organisational expertise to help Legal run smoothly and efficiently. What makes this role unique is its broad scope. You collaborate closely with lawyers, management, and stakeholders across ING, contribute to governance and process improvement initiatives, and help translate legal expertise into well-organised, practical outcomes. You join a professional, collaborative, and supportive team culture where ownership, trust, and continuous improvement are valued — and where your contribution.