Infrastructure Installation Technician at InfoWest in Cedar City, UT

Summary: InfoWest is an industry leader in internet service providers, delivering reliable wireless and fiber-optic internet solutions for over 30 years. The Infrastructure Installation Technician will play a key role in helping customers stay connected by installing and maintaining internet services using cutting-edge technology. Responsibilities: - Install and terminate CAT5/CAT6 cables with precision - Run and terminate fiber optic cables to ensure reliable, high-speed connectivity - Provision, install, and align wireless internet antennas for optimal performance - Configure and install routers to integrate seamlessly into our network - Serve as the face of the company, engaging with customers daily to ensure a positive installation experience - Provide professional, courteous customer service while addressing any questions or concerns - Strictly follow OSHA and company safety protocols to maintain a safe working environment Required Qualifications: - Strong background in construction or hands-on work is highly preferred—ideal candidates are comfortable using tools and working in a physically demanding environment - Basic knowledge of networking, personal computing equipment, and routers - Familiarity with AC/DC wiring is a plus - Previous experience in customer service is highly valued, as technicians will regularly interact with customers and represent the company - Excellent communication skills with the ability to clearly explain technical information to customers - Must pass a background check, drug test, and maintain a clean driving record - High School Diploma or GED - Valid Driver's License - Ability to carry ladders up to 35 feet in length - Ability to lift up to 75 pounds - Ability to lift and carry 50 pounds for extended periods - Comfortable working from ladders and rooftops Required Skills: CAT5 cable installation, CAT6 cable installation, Fiber optic cable installation, Wireless internet antenna installation, Router configuration, AC/DC wiring Benefits: 401(k) Plan with Employer Matching – Helping you secure your future with matching contributions., Comprehensive Health Insurance – Ensuring you and your family stay healthy and covered., Dental and Life Insurance – Affordable coverage to give you peace of mind., Family-Oriented and Stable Work Environment – A supportive culture that values work-life balance., Fully Provided Tools – All necessary equipment is supplied by InfoWest., Company Fleet Vehicle – Enjoy a company-provided vehicle for installations, with all fuel expenses covered and the flexibility to take it home each day., Seven Paid Holidays Per Year – Enjoy paid time off during major holidays., Paid Time Off (PTO) – Accrue more PTO with each year of service and roll over unused PTO., Paid Sick Days – Take the time you need to recover, with paid sick leave., Discounted Internet for Family & Friends – Share discounted internet services with loved ones., Employee Internet Discount – Save on your personal internet service as an employee.