ITSM Tool Manager (ServiceNow) at Infoways in Waukegan, IL

Company Description

IT

Job Description

Role: ITSM Tool Manager (ServiceNow) Location: Waukegan, IL Duration: 6+ Months

ONLY GC OR CITIZENS

BGV will be done for the selected candidates.

Designation

· Technical Specialist or above

Experience

· 7+ Years of relevant work experience Candidate should have good Admin.

Configuration / Development knowledge of:-

· Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset management, CMDB , Service Requests and SLM

· Experience in managing team of developers

· Good Exposure of integration of ServiceNow with various ITSM and other tools.

· Content Management: - developing ESS page.

· UI Actions / UI policy / Access Control Lists, etc.

· Writing various Server side scripts using Script Includes.

· Configured License Management module for necessary Compliance check.

· Used ACL’s for controlling the security mechanism in Service Now

· Domain Separation and designing the Process and data flow within various domains

· Experience with Web technologies/AJAX

· Developing Composite Service Requests within Service catalog Module

· Experience in different Integrations using web-services / MID Server, etc.

· Configuring complex reports

Please respond with your word resume and requested details:

Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Rate/hr :

Additional Information

All your information will be kept confidential according to EEO guidelines.