Deskside Engineer - Pickering, ON at Infoways · Pickering

Company Description

IT

Job Description

Role: Deskside Engineer Location: Pickering, ON Duration: 6+ Months

BGV will be done for the selected candidates.

Desired Experience:

At least 3 years hands on experience in field Support Services Strong skills in supporting desk side for Windows XP, Windows 7 and Windows 8.1 installation, troubleshooting and reporting. Experienced to support Mac OSX Knowledge to support Multifunctional Devices, Smart Phones, PDAs & BYOD OEM Certified Technician for ordering parts through OEM and parts replacement Strong Microsoft Office skills (Outlook, Word, and Excel) Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers Broad experience in IT related services with basic understanding of Networks, Intel Servers and Telecoms Experience including remote control of PCs and video conferencing knowledge Rotational On-call for executive support

Strong customer service skills Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels Strong written and verbal communication skills Must be detail oriented and self-motivating Ability to successfully pass a background security check

Desired Certification ( A combination of 02 mandatory)

1. CompTIA A+ certification ( Compulsary )
2. Apple Certified Mac Technician (ACMT)
3. Apple Certified Support Specialist
4. Premier Dell Hardware Certification
5. Lenovo/IBM Desktop Systems Hardware Certification
6. Lenovo/IBM Mobile Systems Hardware Certification
7. HP Accredited Platform Specialist (APS) - HP Commercial Desktop, Workstation, Laptop Solutions
8. HP Accredited Platform Specialist (APS) - HP LaserJet Solutions

Please respond with your word resume and requested details:

Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Rate/hr :

Additional Information

All your information will be kept confidential according to EEO guidelines.