HR Onboarding Process Specialist with Italian… at Infosys · Location…

HR Onboarding Process Specialist with Italian
Infosys Poland Lodz

REQUIREMENTS
We are looking for a person with:

• • Between 1–4 years of HR operations experience, including complex employee lifecycle transactions, quality review, case resolution or reporting.
  • Graduate degree or equivalent practical experience; HR, business or analytics discipline preferred
  • Strong knowledge of workforce administration, onboarding, leave and time processes
  • Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
  • Experience with mass changes, data audits, complex cases and operational reporting
  • Knowledge of employee-data privacy, approval controls and downstream payroll impacts
  • Ability to coach associates and coordinate local or regional requirements –

Fluency in Italian and English (min C1 level)

RESPONSIBILITIES
Your key activities:

• • Resolve complex workforce, onboarding, leave, time and employee-data cases.
  • Quality-check individual and mass data changes, contracts, employee files and downstream notifications.
  • Investigate data-integrity variances and coordinate corrective updates across HR systems.
  • Coordinate leave-vendor activity, return-to-work processing and locally delivered case administration.
  • Administer approved onboarding or exit surveys and prepare experience reports.
  • Consolidate time-administration inputs and maintain operational process documentation.

Analyze workforce and operational data, prepare recurring and ad hoc reports and identify improvement opportunities.

• • Coach associates, maintain SOPs and monitor case quality, service levels and recurring root causes.
  • Escalate non-standard, legally sensitive cases

• You can expect from us:
  Performance bonus twice a year
  Employee referral program bonus
  Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
  Access to training platform (self-learning), domain/soft/technical skills training
  Possibility to use Italian language on a daily basis
  Private medical care at Medicover (with possible extension to family members)
  Reimbursement of Multisport card or points on MyBenefit platform
  Attractive group insurance
  Access to well-being platform, free meetings with a psychologist included
  Stable employment based on an employment contract
  No trial period
  IT equipment is provided by the Company
  Bonuses from the Social Fund
  Flexible starting hours
  Opportunity to participate in charity, sports and well-being events
  Hybrid mode (2 work days from the office per week) or Remote work with Poland