AI & API Business Systems Analyst/Project… at Infosys · Washington

Infosys Public Services is seeking an AI & API Business Systems Analyst/Project Manager to join our team.

Position Description: Roles & Responsibilities:

• Coordinate day-to-day Project Management and Coordination activities across multiple concurrent projects and workstreams, maintaining visibility into assignments, deadlines, and outstanding follow-ups along with primary duty to provide technical requirements for API and other client applications by leveraging AI/SI.
• Maintain project schedules, milestone trackers, deliverable registers, calendars, and task lists; monitor due dates and flag delays, conflicts, and dependencies.
• Organize project meetings and working sessions; prepare agendas and briefing materials, capture decisions and action items, assign follow-up owners, and track items to closure.
• Collect and consolidate status updates across assigned projects; prepare consistent status reports, summaries, trackers, and presentations for leadership review.
• Maintain risks, issues, actions, and dependency logs; follow up on open items and proactively escalate concerns to the appropriate project leader.
• Facilitate timely communication between business and IT stakeholders, helping clarify ownership, coordinate handoffs, and resolve routine scheduling or information gaps.
• Organize and maintain project documentation, correspondence, approvals, meeting records, and other artifacts using established repositories, naming conventions, and version controls.
• Support tracking of business needs, requirements, review cycles, change requests, and approvals; coordinate follow-up without serving as the primary requirements owner.
• Identify recurring bottlenecks, overdue actions, or inconsistent processes, and recommend practical improvements to PMO workflows, templates, and reporting.
• Provide additional project coordination, administrative, and operational support to project and program leadership as priorities evolve.

Required Experience

• Minimum 4 years of specialized AI development experience for Technical Requirements documentation.

Educational Requirements:

• A bachelor’s degree or foreign equivalent is required from an accredited institution. Will consider three years of progressive, relevant work experience instead of every year of education. Candidates who have completed a Master's degree program are strongly preferred.

The job entails sitting and working at a computer for extended periods. Should be able to communicate by telephone, email, or face-to-face. Travel may be required as per the job requirements.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • This position may require relocation and/or travel to work/project location. • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

EEO/About Us

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Skillset

Process|Project Management|Project Management, Technology|Analytics - Functional|Business Analyst, Technology|Artificial Intelligence|Artificial Intelligence - ALL, Technology|Microsoft Technologies|Microsoft Project