Content Production Manager at Informa · London

companyDescription Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue. We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100. About Informa TechTarget Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&D to ROI. With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets. Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with: Trusted information that shapes the industry and informs investment Intelligence and advice that guides and influences strategy Advertising that grows reputation and establishes thought leadership Custom content that engages and prompts action Intent and demand generation that more precisely targets and converts Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn. For more information, visit informatechtarget.com and follow us on LinkedIn Omdia, part of Informa TechTarget, Inc. (Nasdaq: TTGT), is a leading technology research and advisory group. With deep expertise in technology markets, grounded in insightful conversations with industry leaders and supported by hundreds of thousands of data points, Omdia's strategic market intelligence is our clients' competitive advantage. From R&D to ROI, we identify the most promising opportunities to drive the industry forward. Our more than 300 analysts and consultants cover more than 200 technology markets across 25 global research locations, delivering deep, actionable insight across sectors like AI, cybersecurity, channel, semiconductors, telecoms, consumer tech, and more. Whether advising on product strategy, market entry, or competitive positioning, Omdia helps tech leaders make decisions that matter. jobDescription Join Informa TechTarget as a Content Production Manager, where you'll be at the forefront of operational excellence and cross-functional collaboration. You'll play a pivotal role in refining our content production processes, maintaining the highest quality standards, and ensuring seamless delivery of world-class technology research across our portfolio. What You'll Be Doing Driving Process Excellence and Innovation Partner with department leadership to continuously evolve and refine content production processes Create, document, and standardize business workflows and process maps that drive efficiency Develop comprehensive business requirements documentation for technology platform teams Implement process improvements and measure their impact on key performance indicators Design workflow documentation, methods, procedures, and specifications that set industry standards Maintaining Quality Standards and Consistency Serve as the guardian of our content templates and company style guide Ensure consistency and excellence across our entire research content portfolio Maintain the highest editorial standards across all content formats Design and deliver comprehensive training programs on writing skills, templates, and content management systems Create training materials, documentation, and resources that elevate content quality Leading Cross-Functional Collaboration Work closely with Research, Marketing, Sales, and Product Management teams to ensure seamless project delivery Engage confidently with senior stakeholders both internally and externally Support successful, on-time delivery of syndicated research and consulting projects Create strategic approaches and schedules for special initiatives Manage competing priorities while maintaining clear communication on project status, risks, and opportunities Managing Operations and Performance Oversee the content production pipeline, ensuring timely delivery and quality standards Monitor and report on KPIs related to production timeliness, quality, and efficiency Ensure delivery of research and consulting projects to time, quality, and cost specifications Develop and manage operational budgets, ensuring cost-effective processes Create compelling business cases for process improvements and resource investments Supporting Team Excellence Work with a global content production team spread across multiple time zones Conduct onboarding and ongoing training to ensure consistent skill levels Foster a culture of collaboration, excellence, and continuous improvement Support team development through coaching and performance guidance qualifications What Success Looks Like You'll know you're making an impact when you see: Streamlined processes that deliver measurable efficiency gains Consistent achievement of 95%+ on-time delivery targets Exceptional quality scores and industry-leading editorial standards Strong cross-functional partnerships and stakeholder satisfaction Improved production workflows and optimized resource utilization Budget performance that exceeds expectations What You Bring to the Table Essential Experience 7-10 years in editorial, content production, or publishing operations with strong process focus Proven track record in project management and content production process design Experience developing and implementing operational standards and quality frameworks Hands-on experience with content management systems and analytics tools Strong collaboration skills and experience working across multiple departments Budget management experience with operational accountability Confidence engaging with senior stakeholders and cross-functional teams What Would Make You Stand Out Experience in technology market intelligence and research methodologies Bachelor's degree in English, Journalism, Communications, or related field Background in B2B information services with process optimization focus Project management certification (preferred) Expertise with major style guides - eg Chicago Manual of Style (preferred) Knowledge of process improvement methodologies - eg Six Sigma (preferred) Previous people management experience (3-5 years managing teams of 5-10 people) Ready to Drive Operational Excellence? This is your opportunity to be at the center of content production innovation, where your expertise in processes, standards, and collaboration will directly impact how we deliver insights that help technology professionals make critical decisions. If you're passionate about operational excellence, quality standards, and cross-functional partnership, we want to hear from you. additionalInformation TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law. We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. Our benefits include: Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks Broader impact: take up to four days per year to volunteer, with charity match funding available too Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves Time out: annual leave, birthday leave, volunteer days and the chance to work from (almost!) anywhere for up to four weeks a year A flexible range of personal benefits to choose from, plus company funded private medical cover A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more Recognition for great work, with global awards and kudos programmes As an international company, the chance to collaborate with teams around the world